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ICCU · 2 days ago

Product Line Manager (Member Lending)

Chubbuck, ID

Full-time

Onsite

Mid, Senior Level

4+ years exp

Idaho Central Credit Union is seeking a Product Line Manager to shape innovative product solutions that impact their members' lives. The role involves driving the product roadmap through collaboration with internal stakeholders and external partners, focusing on product ideation, development, and enhancing member experiences.

BankingCredit BureauFinancial ServicesInsurance

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Leverage Data to Understand Voice of Market, Voice of Business

Develop a deep understanding of member needs, propensities, expectations, and trends utilizing both quantitative and qualitative research

Promote a culture of collaboration and data-driven decisions

Stay current on market trends, competitor analysis, regulatory changes, and industry benchmarks

Partner with all areas of the credit union to explore, develop, and implement new products and experiences

Work cross-functionally with business leaders, marketing, IT, and risk on go-to-market strategies, product campaigns and promotions, and target audience & product outreach

Identify members’ and future members’ needs

Develop and maintain systems to continuously collect and incorporate community feedback into product ideation, development, and enhancement

Conduct regular community outreach through surveys, focus groups, and community partnerships to gather insights and ensure inclusiveness in product offerings

Translate Needs into New Product Opportunities

Lead the ideation and articulation of innovative products that align with company goals and member needs

Lead channel product strategy, roadmap, and prioritization to drive business and member value

Collaborate with cross-functional teams (including marketing, lending, and support services) to ensure seamless product development from ideation to launch

Manage Profitability of Existing Portfolio

Monitor market trends, competitor trends, and evolving user preferences to ensure products remain competitive and adaptable

Drive improvements in existing products and experiences or retire products and experiences as the credit union deems necessary

Conduct ongoing product evaluations and performance assessments to ensure products are meeting business objectives and user expectations

Analyze product performance data, user feedback, and market trends to measure product success and identify areas for improvement

Develop reports and presentations for leadership, highlighting key performance metrics and actionable insights for future product iterations

Identify opportunities for product improvement and propose actionable solutions that enhance product functionality and user satisfaction

Collaborate with data and analytics teams to measure and monitor key performance indicators (KPIs) and user metrics

Qualification

Product ManagementProduct Performance AnalysisProduct Lifecycle ProcessFinancial ServicesProject ManagementDecisivenessCommunication SkillsCritical ThinkingFlexibility

Required

Bachelor's degree is required with a degree in Business, Marketing, Finance, Product Management, Project Management or related field

4 to 6 years of experience required with product management, financial services, project management, or innovation roles

Expertise in product performance analysis and the ability to assess effectiveness

Strong understanding of Product Lifecycle Process

Excellent communication and presentation skills, with the ability to translate complex data and insights into actionable strategies and translate ambiguity into innovation

Effectively adjusts to changing and evolving priorities and expectations

Demonstrates decisiveness, integrity, flexibility, and critical thinking that advances team, department, and organizational success

A demonstrated cooperative and positive attitude toward members and other Credit Union staff

Dedicated to serving our internal team members and holding team accountable for the Credit Union's service standard

Be able to diagnose and solve complex problems

Professional appearance, and dependable with attendance, quality, and quantity of work performed

Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU

Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.)

Sit for extended periods of time

Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc

Repetitive motion using wrists, hands, and fingers

Reach keyboards

Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.)

Must be eligible for membership at ICCU to obtain employment

Company

ICCU

Glassdoor4.3

ICCU is the premier credit union in Idaho and offers full-service locations throughout the Treasure Valley, Magic Valley, Eastern Idaho, North Idaho, Washington, and Arizona.

Founded in 1940

Pocatello, Idaho, USA

1001-5000 employees

https://iccu.com

H1B Sponsorship

ICCU has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (1)