Apply on Employer Site

Consumers Credit Union · 1 day ago

Product Management Intern - Summer 2026

Lake Forest, IL

Internship

Onsite

Intern

$18.50/hr - $20.50/hr

Start in 2026 Summer

Consumers Credit Union (CCU) is one of the largest, fastest growing credit unions in Illinois! They are seeking a Product Management Intern for Summer 2026 to lead a dormant account reactivation initiative by analyzing member data and designing targeted strategies to boost engagement and product utilization.

Financial Services

Responsibilities

Lead a dormant account reactivation initiative to boost engagement and product utilization across lending and deposit portfolios

Analyze member data to segment inactive accounts, assess financial impact, and conduct surveys to uncover reasons for inactivity

Design targeted strategies—personalized campaigns, offers, and outreach scripts—while collaborating with marketing, compliance, BI, and branch teams to ensure compliance and effective execution

Help launch a pilot campaign, track performance metrics like reactivation rates and ROI, and provide staff training throughout the summer

Qualification

Analytical SkillsMarketing/Research ExperienceProject ManagementBusiness AcumenComputer ProficiencyCommunication Skills

Required

Currently attending an accredited college or university

Rising juniors and seniors working toward a bachelor's degree in Business, Marketing, Finance, Data Analytics, Economics, Statistics. Rising sophomores may be considered

Minimum 3.0 GPA

Ability to work 32 hours per week for the summer (generally 8:00-5:00 Monday-Thursday) for the duration of the 12-week program (5/26/2026 – 8/13/2026). The schedule will involve onsite days based in Lake Forest, IL. Local candidates only

Analytical Skills: Ability to identify patterns in datasets and translate numbers into business insights

Communication Skills: Strong written and verbal abilities for creating member communications, conducting interviews and surveys, and presenting findings to various audiences from frontline staff to executives

Computer Proficiency: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), tech-savvy and quick to learn new systems

Project Management: Organizational skills to manage multiple workstreams simultaneously. Experience with project management or demonstrated ability managing complex school projects with multiple deliverables and deadlines

Marketing/Research Experience: Prior experience conducting surveys, analyzing customer feedback, creating marketing materials, or working in customer-facing roles translates well to this project

Business Acumen: Understanding of basic business concepts like ROI, customer lifetime value, and segmentation

A self-starter who is detail-oriented, analytically minded, and creative in problem-solving. Should be collaborative, professional, and genuinely interested in understanding member behavior

Preferred

We are seeking diversity in all dimensions! Ethnicity, gender, sexual orientation, religion, work experience, volunteer experience and more!

Benefits

Medical (High Deductible, HMO and PPO)

Dental

Vision

Spending accounts

Short-term disability

Long-term disability

Life insurance

Company

Consumers Credit Union

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.4 billion in assets and serves more than 276,000 members, making it one of the largest credit unions in the state.

Founded in 1930