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NEXT|HEALTH · 11 hours ago

General Manager - Bellevue

Bellevue, WA

Full-time

Onsite

Lead/Staff, Director/Executive

$100K/yr - $120K/yr

3+ years exp

Next Health is a leader in functional medicine and wellness in the United States, dedicated to transforming lives through health optimization. The General Manager is responsible for overseeing luxury operations, ensuring exceptional customer and patient experiences, and driving financial sustainability while managing staff and compliance with regulations.

FitnessHealth CareWellness

Responsibilities

Lead and oversee luxury operations, ensuring an exceptional customer and patient experience through efficient and high-quality service delivery

Provide strong leadership in people management, fostering collaboration and robust relationships with team members and internal stakeholders

Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy

Ensure all patient care and services not only meet but exceed industry and regulatory standards

Supervise all facility employees, including Nurse Practitioners, Registered Nurses, Medical Assistants, the Customer Experience Manager, and Health Hackers (Front-desk)

Manage the talent lifecycle, proactively addressing workforce planning to prevent operational disruptions

Oversee the recruitment, onboarding and offboarding process of location hires to ensure smooth transitions and role integration

Drive financial sustainability by managing the facility’s financial performance and aligning business operations with revenue goals

Stay informed on legal compliance, safety regulations, and evolving safety measures to uphold a secure and compliant facility

Collaborate with the sales and marketing division to generate location-specific business growth

Develop and mentor team members through consistent performance evaluations, fostering a culture of excellence and maintaining high team morale

Cultivate and sustain strong relationships with patients, healthcare providers, and community stakeholders to enhance brand reputation and service quality

Ensure a safe and secure environment for patients and staff while maintaining the facility’s aesthetic appeal and functionality, addressing maintenance issues promptly

Lead and manage the daily operations of the healthcare facility

Oversee and manage staff, including physicians, nurses, and administrative staff

Ensure that all patient care and services meet or exceed regulatory and industry standards

Manage budgets to ensure the financial sustainability of the facility

Collaborate with other leaders in the company to develop and execute strategic plans

Build and maintain strong relationships with patients, healthcare providers, and community stakeholders

Ensure that the facility maintains a safe and secure environment for all patients and staff

Qualification

Healthcare AdministrationFinancial ManagementTeam LeadershipHR PracticesCustomer ServiceHealthcare RegulationsTechnology ProficiencyInterpersonal SkillsCommunication SkillsProblem SolvingCollaborationSelf-Motivated