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Concordia University Texas · 1 week ago

International Admissions Counselor I

Austin, TX

Full-time

Hybrid

Entry Level

1+ years exp

Concordia University Texas is focused on enhancing its international enrollment strategy and is seeking an International Admissions Counselor I. This role involves recruiting, advising, and enrolling international students while managing a recruitment pipeline and supporting the university’s growth goals.

EducationKnowledge ManagementUniversities

Responsibilities

Recruit and support international students across all academic populations, including undergraduate, graduate, and online programs, without assigned geographic territories or regions

Represent Concordia Texas in virtual and in-person recruitment activities, including international fairs, webinars, virtual info sessions, and on-campus events

Engage prospective international students and families through email, phone, video conferencing, messaging platforms, and social media

Collaborate with marketing, enrollment operations, and academic partners to support international recruitment initiatives and campaigns

Support relationships with international partners, counselors, and organizations as needed

Advise prospective international students and families on admissions requirements, application processes, credential evaluation, English proficiency requirements, and timelines

Support students through visa-related documentation processes, including issuance of I-20 or DS-2019 forms, in coordination with appropriate campus offices

Communicate financial aid, scholarship opportunities, tuition, and payment expectations clearly to international applicants

Serve as a knowledgeable resource on institutional policies affecting international students

Actively manage an assigned international recruitment pipeline to support application completion and enrollment goals

Provide consistent follow-up and personalized outreach to guide students through decision-making and yield processes

Support international student onboarding and transition efforts in collaboration with campus partners

Meet or exceed assigned international enrollment, application, and conversion goals

Track and manage recruitment activity, pipeline progress, and outcomes using CRM and SIS systems

Participate in regular performance check-ins, goal reviews, and data-informed conversations with Admissions leadership

Adjust outreach strategies and recruitment efforts based on performance data and market feedback

Demonstrate consistent accountability in meeting deadlines, responsiveness standards, and enrollment benchmarks

Maintain accurate and timely documentation in CRM and SIS systems

Complete administrative tasks such as reporting, territory documentation, scheduling, and expense reports

Support the Senior Manager of Graduate, Online, and International Admissions with projects, reporting, and special initiatives as assigned

Perform other duties as assigned in support of the Admissions Office and University enrollment goals

Qualification

International recruitmentAdmissions processesCRM systemsCultural competencyOrganizational skillsCommunication skills

Required

Bachelor's degree required, or a combination of education and relevant experience

Minimum of one year of admissions, recruitment, sales, or student-facing experience

Ability to work effectively with students and families across cultures and time zones

Strong organizational and time-management skills with the ability to manage multiple priorities

Highly effective written and verbal communication skills

Working knowledge of CRM and SIS database systems, or willingness to learn

Ability to work in a performance-based environment with defined goals, metrics, and deadlines

Ability to articulate and model the Concordia University Texas' mission, vision, and values

Commitment to encouraging and supporting diversity, inclusion, and equity as a key component of becoming the premier university where the adventure of faith, learning, and life-changing experiences leads to meaningful work

Requires non-traditional work hours, including evenings and weekends, to support international time zones and recruitment events

Domestic and international travel required, including occasional overnight and extended travel periods

Flexibility to adjust work schedules based on recruitment cycles and market needs

Ability to sit or stand at a computer for extended periods

Ability to lift up to 30 pounds for recruitment materials and event support

Ability to walk and stand for extended periods during recruitment events and travel

Preferred

Experience working with international student populations, global recruitment, or international education strongly preferred; experience serving multiple academic populations a plus

Knowledge of international admissions processes, credential evaluation, and visa documentation preferred