Apply on Employer Site

Primark · 20 hours ago

Team Leader- Sawgrass Mills

Sunrise, FL

Full-time

Onsite

Mid Level

$24/hr - $25.50/hr

Primark is a global retail company committed to a people-first culture and inclusive spaces. As a Team Leader, you will drive sales and deliver an outstanding customer experience by leading and developing your team while collaborating with management to uphold operational standards.

E-CommerceFashionRetailSalesShopping

Hiring Manager

Leury German

Responsibilities

Maintain strong stock levels and size availability to maximize sales and meet customer expectations

Deliver excellent store standards by ensuring the sales floor is well-presented, merchandised, and fully replenished

Allocate daily tasks and support schedules so colleagues are productive, engaged, and focused on the right priorities

Oversee key customer areas and ensure a fast, friendly, and efficient shopping experience

Support day-to-day store operations, including opening, closing, and store duty management when needed

Review customer service feedback, handle customer issues professionally, and escalate when appropriate

Coach, motivate, and support colleagues through effective communication, recognition, onboarding, and ongoing development

Ensure pricing, signage, markdowns, stockroom organization, and safety checks are completed accurately and in line with operational standards

Qualification

Customer serviceTeam leadershipRetail technologyOrganizational skillsCommunication skillsProblem-solvingTime management

Required

The ability to lead, motivate, and manage a team effectively, fostering a positive and supportive working environment

Strong customer service skills with the ability to deliver a great shopping experience and resolve issues confidently

Good organizational and time management skills, with the ability to prioritize and manage multiple tasks

The ability to think on your feet, solve problems, and adapt to changing store needs or customer demands

Clear and effective communication skills for interacting with customers, colleagues, and management

Confidence using retail technologies, including cash registers, self-checkouts, tablets, and handheld POS devices

Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies

Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers

Benefits

Competitive benefits

Work life balance

Company

Primark

Glassdoor3.5

PRIMARK is a retail company that offers online retails, clothes, fashion, accessories, nursery and home products, and sales. It is a sub-organization of Associated British Foods.

Founded in 1969