DocGo · 19 hours ago
Billing Associate
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform. The Billing Associate is responsible for submitting medical billing claims, appealing denied claims, and posting reimbursement payments, requiring strong problem-solving skills and the ability to manage multiple tasks.
Health CareInformation TechnologyProfessional ServicesTelehealth
Responsibilities
A medical biller is responsible for submitting medical claims to insurance companies such as Medicare, Medicaid, and Commercial insurance carriers
Experience with insurance credentialing, and responsible for the timely submission of professional medical claims
Obtaining referrals and pre-authorizations as required by insurance carriers
Checking eligibility and benefits verification for healthcare services
Call insurance companies regarding any discrepancy in payments if necessary
Identifying and billing secondary or tertiary insurances
Must possess in-depth knowledge of medical billing and medical insurance policies
Ensure the patient’s medical information is accurate and up to date
Follow up on missed payments and resolve financial discrepancies
Help patients develop payment plans related to outstanding balances
Follow and adhere to all regulations and guidelines set by state programs, and HMO/PPO
Work with personal information and maintain patient confidentiality
Handle and answer all patient or insurance telephone inquiries
Utilization of multiple EMR systems for demographic needs
Answering phone calls from patients and insurance companies
Other task as assigned
Qualification
Required
A minimum of 5 years' experience as a medical biller or similar role
Strong customer service experience and skills
Must have strong A/R collections experience
Solid understanding of billing software and electronic medical records
Must have the ability to multitask and manage time effectively
Excellent written and verbal communication skills
Outstanding problem-solving and organizational abilities
Must be familiar with CPT and the latest coding guidelines
Should be comfortable to be a part of the team and work in a team environment
Comfortable working in a remote position
Posts and reconciles payments to patient ledgers
Reviews accounts for possible assignment to collections and makes recommendations to the billing team leader
Prepares information for the collection agency
Performs miscellaneous job-related duties as assigned
Benefits
Medical
Dental, and Vision (with company contribution)
Paid Time Off
401k
Company
DocGo
DocGo is a telehealth company offering mobile medical services, on-site event medical services, and transportation.
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Series Unknown
Recent News
2025-12-31
2025-11-27
Company data provided by crunchbase