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Garage (YC W24) · 22 hours ago

Client Operations Associate

New York City

Full-time

Onsite

Mid Level

3+ years exp

Garage is modernizing how America buys and sells vehicles and equipment through an AI-powered marketplace. In this role, you will maintain operational accuracy, problem-solve, manage transactions, collaborate internally, and support users navigating the Garage platform.

Marketplace

Responsibilities

Maintain operational accuracy and visibility — update and manage trackers, spreadsheets, and internal systems to ensure deal status, documentation, and timelines are always current

Problem-solve and exercise judgment — identify issues, gather missing information, resolve straightforward requests efficiently, and escalate when needed to keep deals moving

Operate with speed and precision — manage multiple active transactions at once while maintaining high attention to detail in a fast-moving environment

Internal Collaboration — own the operational coordination between clients, Sales, and Engineering to ensure issues are resolved efficiently and accurately

Support users in navigating the product — help buyers and sellers understand how to use the Garage platform and complete required actions smoothly

Qualification

Operations experienceCustomer engagementData analysisOrganizational skillsProject management toolsStartup experienceAttention to detailCommunication skillsProblem-solving