North Memorial Health · 1 week ago
Registration Specialist - Emergency Care Center
North Memorial Health is an inclusive health team dedicated to supporting the wellbeing and growth of its members. The Registration Specialist is responsible for greeting visitors, providing directions, and accurately registering customers into the hospital system while ensuring that all appropriate information is recorded.
FitnessHealth CareHospital
Responsibilities
Greeting visitors/arriving customers
Providing directions
Escorting customers and families to their destinations, as time permits
Accurately registering customers into the hospital system
Ensuring customers are correctly identified and all appropriate information is recorded by obtaining and verifying customer identification, demographic and insurance information
Qualification
Required
High school diploma or equivalent
6+ month's clerical and/or customer service experience in a hospital, clinic or physician's office
Strong knowledge of medical terminology
Strong problem solving and critical thinking skills
Ability to handle stressful situations and maintain composure in presence of customers, families, guests, and team members
Effective planning, organizational and detail-oriented skills
Solid PC skills to include MS applications, Internet, etc
Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form), clearly and concisely in a manner appropriate to the audience
Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others
Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations
Ability to maintain quality, safety, and infection control standards
Must be able to read, write and speak effectively in English
Preferred
1+ years' scheduling or registration experience in a hospital, clinic, or physician's office
Benefits
Health & Welfare Benefit Packages
401k Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Company
North Memorial Health
North Memorial Health, it is on a mission to change healthcare.
Funding
Current Stage
Late StageRecent News
2025-09-20
2025-09-19
2025-07-08
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