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Maricopa County · 6 hours ago

Organizational Change Management Specialist

Phoenix, AZ

Full-time

Onsite

Mid Level

$65K/yr - $104K/yr

4+ years exp

Maricopa County is a dynamic organization seeking an Organizational Change Management Specialist to inspire and lead people through the journey of change. The role focuses on ensuring that technologies and processes are embraced and adopted by creating meaningful connections to the organization's purpose.

AssociationGovernmentHealth CareNon Profit

Responsibilities

Serve as the primary change manager for high-impact projects by planning and executing comprehensive change management strategies. Responsibilities include conducting change impact assessments, developing tailored change and communication plans that emphasize user benefits and foster engagement, and ensuring clear, consistent, and motivating messaging across all channels

Facilitate stakeholder buy-in, proactively address resistance, evaluate the effectiveness of change initiatives, and maintain strong relationships with internal and external stakeholders to ensure successful adoption and sustained outcomes

Collaborate with project managers related to OCM to seamlessly integrate change management activities into project initiatives. This includes embedding OCM strategies into project plans, monitoring and reporting on change management progress across multiple projects, and ensuring consistent application of change management practices throughout the department

Maintain a comprehensive Center of Practice for Organizational Change Management within the Enterprise Technology and Innovation department. Responsibilities include regularly updating best practices, methodologies, and tools, as well as providing training resources and ongoing support to staff to promote the effective application of change management principles across the organization

Develop departmental communication strategies, standards, and templates, along with compelling strategic communications on behalf of senior leadership for both internal and external audiences. This includes crafting clear, consistent messaging that aligns with organizational goals and enhances engagement across all stakeholder groups

Qualification

Organizational Change ManagementBusiness AnalysisChange Management CertificationProject ManagementCommunicationsTechnical Environment ExperienceGovernment ExperienceBachelor's DegreeMaster's Degree

Required

Four years in either organizational change management, communications, project management, or business analysis, preferably within a government or large enterprise setting

Bachelor's Degree in Business Administration, Communications, Public Administration, or an IT related field

An equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

Preferred

Certification in change management (e.g., Prosci, ACMP) is preferred

Master's Degree in Business Administration

Proven experience as a communications specialist

Experience working in a technical environment

Experience working with local or state government

Benefits

Work with a greater purpose

Tuition reimbursement

Exceptional work-life balance

Opportunities for growth and development within Maricopa County

Low-cost, high-value healthcare for you and your qualifying dependents

Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

Paid vacation, sick time, and parental leave

Extensive wellness program, including healthcare premium discounts

Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1