HomeServices of America · 3 hours ago
Customer Service Representative
Tucson, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expHomeServices of America is seeking a Customer Service Representative to provide timely and quality customer service. The role involves responding to inquiries, assisting departmental staff, and performing various support tasks while maintaining positive relationships with customers and colleagues.
FinanceReal EstateReal Estate Brokerage
Responsibilities
Receive and respond to general inquiries
Direct customers to appropriate department for more complex inquiries
Handle complaints or transfer complaints to appropriate parties
Resolve problems as they arise through a request or as they are noticed during other involvement
Provide additional support, which may include any of the following: computer input, produce reports, place and receive orders, handle correspondence, track documents, process departmental mail, fax, copy, coordinate pickup and delivery with couriers
Perform other related duties as assigned
Qualification
Required
Two year college degree or equivalent knowledge and experience
Excellent customer service skills
Strong computer skills
Effective written and verbal communication and interpersonal skills
Ability to work as a member in a team-oriented environment
Ability to work well under time pressures and to sometimes deal with irate customers
Detail oriented; ability to multi-task and change quickly from one task to another
Preferred
Knowledge of real estate, title insurance or mortgage business
Two to four years customer service experience
This position may require a valid driver's license with a clean driving record
Benefits
Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Company
HomeServices of America
HomeServices is the residential real estate brokerage firm.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-01-18Acquired
1999-10-08IPO
Leadership Team
Patty Smejkal
Chief Technology Officer
Renee Gonzales
Vice President Core Services Integration
Recent News
2025-12-24
2025-11-14
Company data provided by crunchbase