CCMSI · 2 hours ago
Workers’ Compensation Claims Adjuster (MI focus)
CCMSI is a leading Third Party Administrator (TPA) specializing in risk management solutions. The Workers’ Compensation Claims Consultant is responsible for investigating, evaluating, and adjusting Michigan workers’ compensation claims while ensuring compliance with state laws and company standards.
Financial ServicesInsuranceRetail
Responsibilities
Investigate, evaluate, and adjust Michigan workers’ compensation claims in compliance with state laws and CCMSI standards
Establish and manage reserves within authority levels; escalate as needed
Review and approve medical, legal, and miscellaneous invoices; negotiate disputed bills
Authorize and process claim payments within established guidelines
Negotiate settlements in accordance with corporate standards and state regulations
Coordinate with outside vendors (legal, surveillance, case management) as needed
Monitor subrogation claims and pursue recovery opportunities
Maintain accurate documentation and diary entries in the claim system
Communicate effectively with clients, claimants, and internal teams throughout the claim process
Prepare reports detailing claim status, payments, and reserves
Attend hearings, mediations, and legal conferences as required
Qualification
Required
Minimum 5 years of workers' compensation claims experience
Strong knowledge of Michigan Workers' Compensation Act
Excellent negotiation, investigation, and multitasking skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Adjuster's license (Michigan) required
Preferred
Experience handling claims in multiple jurisdictions (Ohio preferred)
Bachelor's degree
Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required
Benefits
4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
Company
CCMSI
CCMSI is a third-party administrator for workers' compensation and property/casualty self-insurance programs.
Funding
Current Stage
Late StageLeadership Team
G
G. Bryan G. Bryan Thomas
President/CEO
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