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Ternary · 20 hours ago

Senior Technical Account Manager

United States

Full-time

Remote

Mid, Senior Level

$125K/yr - $165K/yr

3+ years exp

Ternary is seeking a Senior Technical Account Manager to join our journey to build the best multi-cloud FinOps platform in the market. The role involves owning the adoption and implementation of Ternary's platform for customers and translating customer feature requests into product features.

Cloud ComputingFinanceSoftware

H1B Sponsor Likely

Responsibilities

Be the voice of the customer to translate and prioritize customer feature requests into product feature requests. You understand how to build relationships with customers in the best possible way

Own the adoption, implementation, and enablement of Ternary's platform for our customers while solving their most challenging cloud financial management challenges

You can express yourself clearly and in different ways for different audiences

Your experience, knowledge, and skills allow you to dive deep and earn customers' trust

You may have experience working with Managed Service Providers, enabling their technical and sales teams to deliver the Ternary platform to their customers

You are a FinOps Certified Practitioner or have a strong interest in the area

Qualification

Cloud financial managementGoogle Cloud PlatformAmazon Web ServicesMicrosoft AzureFinOps Certified PractitionerEmpathyCollaborationActive listening

Required

3+ years experience working directly with customers in a pre-sales engineering role or post-sales technical account manager role

Understand and are comfortable talking about cloud financial management topics and able to relate those topics to the largest cloud service providers including Google Cloud Platform, Amazon Web Services and Microsoft Azure

Are an empathetic person and active listener who loves building solutions to help others

Have a collaborative attitude and are eager to pair with peers and nontechnical colleagues to get things done

Are willing to work in a mostly remote setting in a Continental USA time zone (from Pacific to Eastern)

Love working at startups and want your work to have immediate impact

Be the voice of the customer to translate and prioritize customer feature requests into product feature requests

Own the adoption, implementation, and enablement of Ternary's platform for our customers while solving their most challenging cloud financial management challenges

You can express yourself clearly and in different ways for different audiences

Your experience, knowledge, and skills allow you to dive deep and earn customers' trust

Preferred

You may have experience working with Managed Service Providers, enabling their technical and sales teams to deliver the Ternary platform to their customers

You are a FinOps Certified Practitioner or have a strong interest in the area

Benefits

Company-sponsored travel to interact with colleagues several times a year.

We provide generous health benefits, 401(k) plan, and a WFH budget for you to set up your home office (not available for contract or short term roles such as internships).

Equity compensation so that all employees can participate in Ternary's success (not available for contract or short term roles such as internships).

Company

Ternary

Cloud Cost Management

Founded in 2020

San Francisco, California, USA

11-50 employees

https://ternary.app

H1B Sponsorship

Ternary has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)