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See's Candies · 6 days ago

Regional Sales Manager

Carson, CA

Full-time

Onsite

Senior Level

$125K/yr - $155K/yr

5+ years exp

See's Candies is a leader in the confectionary industry, known for its high-quality candy and exceptional customer service. The Regional Sales Manager will oversee operations across multiple retail locations, focusing on personnel management, sales goal achievement, and operational efficiency while ensuring adherence to corporate policies and procedures.

Retail

Responsibilities

Directly responsible for the supervision and development of District Sales Managers including selection, staffing, training and development, performance management and evaluation and progressive disciplinary action when needed

Indirectly and, when appropriate, directly responsible for assigned shop personnel including recruitment selection, staffing, training and development, performance management and evaluation, and disciplinary action, managing in accordance with the union contract(s), as appropriate

Provides District Sales Managers with territory sales goals and assists in motivating shop staff to achieve sales goals and increase sales volume through development and implementation of sales programs and other incentives

Communicates and coordinates with District Sales Managers regarding issues pertaining to customer service and cash handling, including investigation of losses, compiling information, and advising Director of Retail of recommended action. Reviews and consults with District Sales Managers and Human Resources on disciplinary action

Monitors department budgets including dollar sales, pounds, hours and expenses and works with District Sales Managers to achieve results

Coordinates with other departments for the successful attainment of operational goals including Human Resources, Operations, Real Estate, and Shop Maintenance

Conduct shop visits with District Sales Managers to ensure consistent application of procedures in customer service, shop operations, safety, visual merchandising, and performance management

Completes administrative paperwork and reports. Communicate results and ensures appropriate follow up

Provides leadership for See’s Safety Program; oversees District Sales Managers’ involvement with safety activities and projects

Assists in the development of employee/ District Sales Managers training programs, new policies and procedures, and consistent department documentation

Assists Director of Retail and Manager of Retail Operations with special projects as needed

Establishes principles for change and maintains change momentum through employee communication, engagement, and development. Also learns from, measures and sustains change results

Performs special projects as assigned by management

Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness

All See’s staff must be committed to the company’s core principles and workplace values, including diversity and inclusion

Qualification

Retail managementLeadershipChange managementCommunication skillsCustomer serviceTeam motivationTrainingDevelopment

Required

Degree in Business or related field; equivalent related work experience may be considered in lieu of degree

Five years' experience in retail management in a multi-unit operation

Proven excellent management and communication skills including supervision and leadership in motivating employees at all levels

Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner

Benefits

Generous medical, financial, and/or other benefits

401(k) eligibility

Various paid time off benefits, such as vacation, sick time, and parental leave

Company

See's Candies

Glassdoor3.9

See's Candies has been dedicated to making candy Mary See's way. Only the finest, freshest ingredients are used in making each recipe. It is a sub-organization of Berkshire Hathaway.

Founded in 1921

San Francisco, California, USA

1001-5000 employees