Washington State Department of Social and Health Services · 6 hours ago
DSHS BHHA Developmental Disabilities Administrator-Incident Management Program Manager
Washington State Department of Social and Health Services is seeking a highly motivated professional to serve as a Developmental Disabilities Administrator. This position is responsible for oversight of the Incident Management program, ensuring compliance and quality assurance while collaborating with various stakeholders.
GovernmentHealth CareSocial Assistance
Responsibilities
Refer and review investigation for the SOCR program. Coordinate with APS, CPS, and HR
Contribute to development of statewide practices, trainings and best practices
Oversee corrective action follow up of any and complaint investigation findings
Track and document all incidents per policy
Conduct investigations as needed and as assigned by supervisor
Responds to inquiries from the public, other department administrations
Compose professional cogent and grammatically correct correspondences
Maintains positive relationships with parents, advocates, developmental disability vendors and constituency groups and carries out effective public relations for the agency
Qualification
Required
A Bachelor's degree in behavioral sciences, special education, business administration, public administration, or other related fields
Four years of professional experience in the human services field of which: (A) two years involved individuals with developmental disabilities or other handicapping conditions; and (B) one year of supervisory or administrative or professional program service delivery responsibility
With the exception of (A) and (B), graduate training may be substituted, year for year, for the required experience
A combination of professional / education experience of Nine (9) years in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs
Ability to assess and identify program needs; the ability to develop and deliver impromptu and formal trainings
Confidentiality
Ability to evaluate crisis and/or complete client issues and staff with appropriate authority to avoid potential liability and/or negative outcomes
Ability to solve complex problems with application of limited resources
Ability to identify those serious issues which need to be reported to supervisor and chain of command
Ability to prepare clear and understandable written and oral reports and correspondence
Ability to collect, prepare, and present data in varies formats for varied audiences
Knowledge of RCWs, WACs, and policy and procedures to ensure program compliance
Ability to develop agency procedures
Ability to facilitate staff and client meetings
Company
Washington State Department of Social and Health Services
Washington State Department of Social and Health Services offers long-term care and behavioral health assistance to the community.