Inceed · 7 hours ago
Technical Support Lead
Boulder, CO
Full-time
Onsite
Mid, Senior Level
$58K/yr - $60K/yr
5+ years expInceed is a staffing direct placement firm seeking a skilled IT Support Lead to join a local company. The role involves leading daily IT help desk operations, prioritizing technical issues, and coordinating technology purchasing and inventory tracking.
ConsultingInformation TechnologyStaffing Agency
No H1B
Responsibilities
Lead and support daily IT help desk operations
Prioritize and escalate technical issues as needed
Coordinate technology purchasing and inventory tracking
Partner with internal teams to ensure reliable IT support
Qualification
Required
5+ years of IT experience supporting technology operations and vendor interactions; 2-3 years in a supervisory role
Experience with service desk tools and IT processes
Strong communication and problem-solving skills
Familiarity with service management best practices
Preferred
Comfort supporting multiple teams or departments
Asset management or inventory tracking experience
Ability to mentor or coach junior team members
Benefits
Comprehensive benefits package offering medical, dental, and vision coverage
401(k) options
Paid time off
Additional wellness and education benefits
Company
Inceed
Inceed is a staffing and recruiting company that provides consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Shaw
Partner and Founder
Recent News
2025-05-23
2025-04-23
Company data provided by crunchbase