GRAMMY Museum · 20 hours ago
Guest Services Associate
Los Angeles, CA
Part-time
Onsite
New Grad, Entry LevelGRAMMY Museum is an exciting and interactive celebration of the power of music. They are seeking a Guest Services Associate who will provide information to guests and assist with ticketing and retail store operations.
Music
Responsibilities
Assist customers with ticket purchases by using TicketSocket/Universe and cash handling
Keep track of timed ticket allotments to monitor the Grammy Museum’s capacity limits
Provide information to guests and visitors about the GRAMMY Museum
Oversee ticket operations in manager’s absence and follow procedures for opening/closing ticket booths
Accurately reconcile all ticket sales at the end of each business day
Work closely with our operations staff to monitor crowd flow and capacity limits
Maintain cleanliness of workstation and retail store at all times
Assist management with special projects
Assist store manager with all store duties, including opening/closing retail store and ensure store is maintained and stocked
Recommend, select, and help locate merchandise
Qualification
Required
High School Diploma or equivalent
Previous retail experience including with retail store merchandise displays and promotions
Strong cash handling experience and experience operating a POS/register system
A dynamic and positive personality with demonstrated professionalism and respect when dealing with clients, customers, and team members
Exceptional customer service skills with the desire to lead by example
Excellent oral/written communication skills
Must be punctual in reporting to work and returning from breaks
Preferred
Bilingual language skills a plus
Company
GRAMMY Museum
GRAMMY Museum operates as a non-profit organization.
Founded in 2008
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Scott Goldman
Artistic Director
Recent News
Morningstar.com
2025-12-16
The Business Journal
2025-11-08
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