PeakMetrics · 11 hours ago
Commercial Insights Analyst (Media & Narrative Intelligence)
United States
Full-time
Remote
Entry, Mid Level
$95K/yr - $125K/yr
2+ years expPeakMetrics is at the forefront of narrative intelligence, using advanced machine learning to protect enterprises and government agencies from social media manipulation. The Commercial Insights Analyst role involves delivering actionable intelligence from large-scale media data, focusing on analytics and customer-facing insights within the PeakMetrics platform.
Cyber SecurityMachine LearningMarketing AutomationNatural Language ProcessingSoftware
Responsibilities
Build, manage, and refine customer-specific analytical workspaces within the PeakMetrics platform
Construct, test, and iterate on Boolean queries in the PeakMetrics platform to capture relevant narratives
Analyze social and digital media data surfaced by the platform to identify key narratives, trends, and amplification patterns
Translate platform outputs into clear, prioritized insights for non-technical audiences
Produce structured reports, briefs, presentations and visual storytelling artifacts based on PeakMetrics analysis
Partner with Customer Success and Commercial teams to ensure insights align with customer goals
Ask thoughtful questions to refine analysis and improve signal quality within the platform
Explore data hands-on when needed, including lightweight manual analysis, to validate patterns and sharpen insight
Continuously improve reporting clarity, relevance, and actionability through iteration
Qualification
Required
2–5 years of relevant professional experience
Comfort working with quantitative metrics to identify patterns and trends
Ability to distill complex platform outputs into clear, actionable insights
Strong written communication skills for client or executive-facing audiences
Familiarity with social media platforms and online discourse dynamics
Ability to communicate insights verbally, visually, and in writing, tailored to the audience
Comfort collaborating cross-functionally and interacting with customers as needed
Strong attention to detail and ability to manage multiple analyses or workstreams simultaneously
Preferred
Experience with social listening, media monitoring, or intelligence platforms
Familiarity with Boolean query construction or search logic
Experience producing structured reports or briefs for external stakeholders
Exposure to intelligence, research, or insights-driven workflows
Interest in or exposure to LLMs and AI-assisted analysis
Experience working in agency, consulting, or client-service environments
Comfort experimenting with new analytical approaches or workflows
Familiarity with common analytics or visualization tools (e.g., spreadsheets, dashboards, presentation tools)
Benefits
Remote-first culture
Competitive compensation
Health insurance, 401(k), and other benefits
Flexible work schedule and unlimited time off
Opportunities for professional growth and development
A supportive, collegial team environment that values experimentation, learning, and thoughtful debate
A vibrant and inclusive company culture
Company
PeakMetrics
PeakMetrics is a narrative intelligence platform that helps organizations identify and combat emerging online narrative threats.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$5.72MKey Investors
York IEArgon VenturesTechstars
2024-03-07Seed· $3M
2022-09-30Seed· $2.1M
2020-02-10Pre Seed· $0.12M
Leadership Team
Nick Loui
Co-Founder/CEO
Recent News
Business Insider
2025-09-25
2025-05-08
BiometricUpdate.com
2025-04-04
Company data provided by crunchbase