HubSpot · 6 hours ago
Senior Business Systems Analyst
HubSpot is an AI-powered customer platform that connects marketing, sales, and service. They are seeking a Senior Business Systems Analyst to design and build integrations across their GTM technology ecosystem, enabling Sales and Customer Success employees to work efficiently.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Independently Scope Complex Integration Challenges: Break down ambiguous problems into actionable technical requirements. Analyze system capabilities, map data flows, identify dependencies, evaluate build vs. buy tradeoffs, and deliver clear recommendations that inform strategic investment decisions
Design and Build Integration Solutions: Develop and execute technical solutions for complex integrations using iPaaS platforms, APIs, webhooks, and custom code. Connect HubSpot CRM to third-party systems and create integrations between non-CRM systems, ensuring data accuracy, system reliability, and seamless user experiences
Proactively Identify Technical Risks: Leverage integration experience to surface potential issues before they impact operations. Conduct technical due diligence on vendor capabilities, assess data model compatibility, identify security and compliance considerations, and create mitigation strategies
Support Junior Team Members: Share integration expertise with junior BSAs and contractors through documentation and hands-on guidance. Serve as a technical resource for integration questions
Ensure Integration Reliability: Establish monitoring for critical data flows, resolve integration failures and data quality issues, and continuously optimize performance
Collaborate Cross-Functionally: Partner with Procurement, Finance, Engineering, and Product teams, as well as GTM leadership to align integration solutions with business objectives and translate technical complexity into clear business language
Qualification
Required
Advanced technical proficiency: extensive hands-on experience building complex integrations in SaaS environments using iPaaS platforms, REST APIs, webhooks, authentication protocols (OAuth, API keys), SQL, and JavaScript or Python for custom integration logic
5+ years relevant experience in SaaS operations, business systems, or related technical roles, with a proven track record of delivering integration solutions that drive measurable business impact
Strong stakeholder communication skills; able to translate technical complexity into clear, actionable recommendations and build trust with cross-functional partners
Demonstrated ability to independently scope ambiguous technical problems, identify risks proactively, and drive integration projects with minimal oversight
Systems thinking and problem-solving skills; you understand how changes ripple across the technology ecosystem and proactively identify dependencies and opportunities
Preferred
Workato experience strongly preferred
Experience with enterprise CRM platforms and GTM systems is highly valued
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
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