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MGM Resorts International · 5 hours ago

Supervisor, HR Shared Services - Absence Management

LV Metro Area

Full-time

Onsite

Entry, Mid Level

2+ years exp

MGM Resorts International is a leading company in the entertainment industry, and they are seeking a Supervisor for their HR Shared Services focusing on Absence Management. The role involves managing the workflow of HR transactions, ensuring compliance with policies, and fostering a positive employee experience through effective supervision and continuous improvement initiatives.

GamblingHospitalityResorts

Responsibilities

Supervise daily operations of the HR Shared Services Center (HRSSC), including training new team members and conducting quality assurance audits to ensure a positive employee experience

Collaborate with the HRSSC Manager to align staffing resources with business needs for optimal efficiency and responsiveness

Foster a work environment focused on client service, teamwork, continuous feedback, and employee recognition

Ensure effective hiring, onboarding, training, and succession planning aligned with the company’s diversity and inclusion goals

Address and resolve HR issues such as attendance concerns and workplace interpersonal conflicts

Drive continuous improvement initiatives to streamline HRSSC processes and increase operational efficiency

Support a culture of accountability and service excellence through consistent performance management and development practices

Qualification

HR Shared ServicesHR regulations complianceNeocase familiarityWorkday familiarityBilingual proficiencyContinuous improvementTeamwork

Required

High School Diploma or GED; Associate's Degree in a related field or equivalent experience

2+ years of experience in Human Resources or a related field

Ability to work varied shifts, including weekends and holidays

Experience in a resort or hospitality setting

Strong working knowledge of HR and/or Benefits operations within the hospitality or service industry

Familiarity with Neocase (or similar case management systems) and Workday (or similar SaaS platforms)

Understanding of HR regulations and compliance related to employment law

Bilingual proficiency, with English as a primary or secondary language

Benefits

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community