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Hydro-Gear · 18 hours ago

Technical Service Representative

Sullivan, IL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Hydro-Gear is a world leader in the design and production of precision drive solutions, serving multiple industries. The Technical Service Representative provides technical assistance and training to customers to support the proper operation and service of their products.

Information Technology

No H1B

Responsibilities

Providing product and service support to customers

Conducting test, teardown and evaluation of electric and hydraulic components

Providing feedback from customers to internal departments

Process warranty claims, maintain and execute warranty reports

Conduct training for service distributors

Qualification

Electrical systemsHydraulic systemsTechnical trainingWarranty processingPublic speaking

Required

Associates degree or equivalent from two-year college or technical school plus 2 years of experience or four years of related experience and training. An equivalent combination of education and experience is acceptable

Experience of electrical and hydraulic systems

Experience in public speaking