Globe Life · 3 days ago
FEP Outbound Sales Specialist (Remote)
United States
Full-time
Remote
Entry Level
1+ years expGlobe Life is dedicated to empowering employees and fostering a supportive culture. They are seeking an FEP Outbound Sales Specialist to conduct outbound and inbound calls, assist policyholders, and ensure the accuracy of life insurance policies.
Financial ServicesInsurance
Responsibilities
Make outbound calls to newly issued business to welcome them to the Globe Life Family, ensure their policy (s) are accurate, and assist with any additional information pertaining to their new policy
Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy
Make outbound calls to internet-generated leads to warm up potential customers for our Sales Team
Be able to explain policy benefits
Complete necessary paperwork when needed
Assist with correspondence and error corrections for policy service
Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers
Qualification
Required
High School diploma or equivalent
1+ years of customer service or 1+ years of a professional environment in a customer service-related atmosphere
Customer service background and good phone skills
Excellent written and oral communication skills
Excellent organization skills
Must be able to maintain confidentiality
Must be comfortable collecting payments via Credit Card and Bank Draft payment options from our customers
Excellent alpha and number recognition skills
Demonstrated mathematical abilities
Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism
Strong decision-making skills with the ability to analyze situations and make logical conclusions
Excellent attendance and punctuality
Experience with using Microsoft Office products such as Word and Outlook
Able to multifunction from many different sources
Be customer 'friendly'
Preferred
some college preferred
Licensed in Life, Accident, and Health Insurance is preferred, but not required
1+ years of office experience preferred
Telecommunications experience is a plus
A background in life and health insurance, and knowledge of insurance operations is desired
Benefits
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
Recent News
PR Newswire
2025-11-07
2025-10-29
Company data provided by crunchbase