AEG · 19 hours ago
Event Box Office Staff - Rocky Mountains
Denver, CO
Part-time
Onsite
Entry Level
$20/hr - $21/hr
1+ years expAEG is a leader in transforming sports and live entertainment, hosting millions of guests and events annually. The Box Office Attendant is responsible for assisting guests with ticket purchases, processing orders, and providing excellent customer service.
Card and Board GamesLeisureSports
No H1B
Responsibilities
Accurately and efficiently processes orders for and collect payments from guests
Follow cash handling and inventory procedures to ensure security of assets and inventory
Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests
Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed
Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events
Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment
Qualification
Required
A minimum education level of: High School Diploma or its equivalency
A minimum of 1+ years of related work experience
Excellent customer service skills
Must be able to work independently and in a team setting
Good communication skills to effectively communicate with customers and co-workers
Basic Math skills
Must be responsible and professional
Effective decision-making skills
Demonstrated ability to work in a fast-paced environment
Available to work flexible hours, including nights and weekends
Benefits
Part-time: This position may be eligible for benefits (ACA qualification).
Company
AEG
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Nick Baker
President & Chief Operating Officer, Global Partnerships
Russell Silvers
President & Chief Operating Officer, Global Partnerships
Recent News
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