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McDonald's · 1 month ago

Sr Analyst, Endpoint Management

Chicago, IL, US, 60607

Full-time

Onsite

Mid, Senior Level

$116K/yr - $145K/yr

McDonald's is a leading global omni-channel restaurant brand focused on technology innovation to enhance customer experience. The Sr Analyst, Endpoint Management will be responsible for the Global Managed Endpoint platform, driving its adoption and ensuring devices are secure and compliant while collaborating with various teams to integrate services and lead change initiatives.

Restaurants

H1B Sponsor Likely

Responsibilities

Creatively analyze and adapt functional requirements into alignment with any budgetary constraints and emerging technologies

Able to work with members of other product teams in researching issues and reflecting the findings of the research on the product’s roadmap

Defining goals collaboratively as well as the identification of key metrics for the products

Analyze patterns and trends in customer behavior and point out new product opportunities

Engage stakeholders across all levels of business and ability to navigate complex and decentralized organizational structures

Contributes to the end-to-end ownership of features from ideation through implementation and through maintenance and support

Writes epics, user stories, acceptance criteria and participates in all agile events of the product group as a team leader

Collaborates with other product teams, technical architects, developers, suppliers, service providers and tech leads to understand the technology roadmap for modernization

Verifies the results of testing and raises defects/issues against the features owned

Completes the end-to-end testing of the feature and provides sign-off for the code release into production

Validate the production release by working with business users utilizing test accounts in production environment

Builds and maintains strong working relationships with multiple diverse stakeholders across the company, including members of executive leadership

Understands complex customer issues, converting them into problem statements and provides out of box solutions thru design thinking

Qualification

Microsoft Endpoint ManagerIntuneMicrosoft Active DirectoryWindows 10/11 managementApple macOS managementAnalytical skillsProblem-solving skillsCollaborationPresentation skillsWriting skills

Required

Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family

Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners

Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success

Strong in problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends

Good presentation and writing skills, with the ability to translate theory into practical application

Understand customer centricity, and lead products with that mindset

Exudes collaboration and conflict-resolving qualities

Experience with modern device management products and technologies, such as Microsoft Endpoint Manager, Intune, Jamf, Tanium or equivalent device management toolsets

Experience with managing Microsoft Windows 10/11 and Apple macOS in a large enterprise environment

Experience with foundational technologies, such as Microsoft Active Directory, Entra, group policies, configuration policies, compliance policies

Experience managing enterprise applications, such as Microsoft Enterprise (Office) apps, Adobe Enterprise apps, Oracle and others

Benefits

Health and welfare benefits

401(k) plan

Adoption assistance program

Educational assistance program

Flexible ways of working

Time off policies (including sick leave, parental leave, and vacation/PTO)

Bonus

Stock or other equity grants pursuant to McDonald’s long-term incentive plan

Company

McDonald's

Glassdoor3.6

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.

Founded in 1955

Chicago, Illinois, US

10001+ employees

https://corporate.mcdonalds.com/

H1B Sponsorship

McDonald's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (77)

2023 (37)

2022 (31)

2021 (60)

2020 (12)