ID Logistics US · 5 hours ago
Flow Controller Sunday - Wednesday 7am-5:30pm
ID Logistics US is seeking a Flow Controller who will provide customer service assistance and manage incoming calls. The role involves verifying shipment information, processing deliveries, and ensuring compliance with company safety rules and Good Manufacturing Practices.
Transportation/Trucking/Railroad
Responsibilities
Provides customer service assistance to customers and manages incoming calls
Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
Set daily delivery appointments
Process incoming deliveries
Process completed loads
Resolve any issues with shipping and/or receiving with internal staff
Files paperwork daily
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
Observe all company safety rules and assist in enforcement as appropriate
Other duties as assigned
Qualification
Required
High School Diploma or GED; or equivalent combination of experience and education
3 months verifiable customer service experience
Strong written and verbal communication skills
Outstanding computer and data entry skills
Ability to effectively multi-task