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General Dynamics Information Technology · 3 hours ago

Director IT Support

Bedford, MA

Full-time

Onsite

Director/Executive

$155K/yr - $210K/yr

10+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. The Director IT Support will work within Special Access Programs supporting Department of Defense agencies, providing day-to-day support for various classified activities.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performs as the highest-level technical expert, providing both internal and external consulting services

Establish complex operational software configuration controls and system interfaces for computer system(s) assigned

Provides expertise and direction in the development or modification of complex software programs to enhance an operating system

Management of installation, maintenance, auditing and support of a secure MS Windows network environment and limited web/data application service

Knowledge of Linux and Unix OSs such RHEL 6 and 7, SUSE, and ESXi 6.5 and above

Management of internet applications and protocols IP,TCP,HTTP, HTTPS, FTP, & SSL

Management of file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required

Interface with local customers and provide IT related support to quickly resolve problems

Analyze and troubleshoot system anomalies to ensure optimum equipment performance

Management of periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes

Attend planning and requirements meetings with IT staff, Program Managers and customers as required

Prepare system for operational use and support operational tests

Provides technical guidance and leadership to the team

Qualification

UnixVMwareVMware VDIMicrosoft Windows ServerCISCO networkingActive DirectoryRisk Management FrameworkSoft skills

Required

Top Secret/SCI clearance level must currently possess

Top Secret SCI + Polygraph clearance level must be able to obtain

10+ years of related experience

US Citizenship Required

Bachelor's degree in a related area OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years)

Current - TS/SCI security clearance

Willing to obtain - TS/SCI with CI poly

Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware

Thorough knowledge of CISCO network and switching and routing

Thorough knowledge of virtualization technologies such as VMware 6.5 and VDI

Working knowledge of Active Directory, Group Policy, and security hardening

Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration

Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to C&A

Thorough knowledge of and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions is a plus

Must having working knowledge of DoD, National and applicable service and agency security policy, manuals and standards

Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners

Preferred

Minimum of 2 years SAP experience

Prior performance in roles such as ISSO, ISSM, SCA or SAP IT Director

Information Assurance Technician Level 3 or Information Assurance Manager 3 certifications

Benefits

A variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees