ABC Legal Services · 7 hours ago
Project Manager
ABC Legal Services is a national leader in service of process, seeking a Project Manager to enhance operational quality and customer experience. The role involves managing internal projects, coordinating with various teams, and creating reports to track performance metrics.
LegalRisk Management
Responsibilities
Lead and coordinate internal projects focused on improving data quality, operational efficiency, and customer experience outcomes
Create and maintain reporting and dashboards to track quality metrics, operational performance, and process health
Partner closely with Operations, Analytics, and functional leaders to define requirements, timelines, and success metrics
Act as a liaison between internal teams to ensure alignment, clarity, and execution of cross-functional initiatives
Help resolve issues as they arise and keep track of all processes that pertain to the teams desires
Qualification
Required
3-5 years' experience in Operations, Project Management, Business Analysis, or Quality Focused roles
Strong experience creating and interpreting reports to drive operational and quality improvements
Demonstrated ability to identify process breakdowns, investigate issues independently, and implement solutions
Solid understanding of operational workflows and end-to-end process management
Strategic thinker who can see problem patterns, ideate solutions, and execute to completion
Prior experience working with Metabase, Jira, and internal business platforms
Ability to present, communicate, and work effectively with other internal teams
Strong communication and interpersonal skills
Strong team player
Benefits
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Company
ABC Legal Services
ABC Legal Services is a legal services company that provides managing compliance risk services.
Funding
Current Stage
Growth StageTotal Funding
unknown2025-08-14Acquired
Recent News
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