Pace® Analytical Services · 4 months ago
Client Services Tech 2
Signal Hill, CA
Full-time
Onsite
Mid Level
3+ years expPace Analytical Services is responsible for providing a variety of services related to sample administration. The Client Services Tech 2 role involves shipping and receiving, processing samples, and maintaining related documentation while ensuring compliance with established policies and procedures.
Health CareLife ScienceMedical
Responsibilities
Provides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve more complex administration
Reviews, completes, and processes various standard types of logs, documents, databases, and related materials and information
Picks up, transports, and delivers samples, documents, materials, and other items as needed
Cleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions
Determines short-holds and rush samples and prioritizes based project requirements
Provides intermediate to complex support in the application and assistance to staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices
Provides various support in researching issues and developing recommendations to resolve project and customer issues
Assists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational, operations, and management needs
Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment
Qualification
Required
High school diploma or equivalent AND three (3) years of sample, material, or lab administration or related experience; OR an equivalent combination of education, training, and experience
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation
Valid Driver's License is often required
Intermediate to complex principles, practices, and techniques of sample and lab administration
Intermediate to complex principles, practices, and techniques of shipping and receiving
Working with the daily administration and oversight of sample programs, policies, and procedures
Safe driving principles and practices
Intermediate to complex methods to resolve sample administrative or technical problems, questions, and concerns
Ability to learn standard applicable organizational policies and procedures on sample, equipment, and shipping/receiving administration
Computer applications and systems related to the work
Principles and practices to serving as an effective project team member
Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations
Correct business English, including spelling, grammar, and punctuation
Performing intermediate to complex sample, equipment, and shipping/receiving administration duties in a variety of assigned areas
Providing standard support within varied sampling and shipping/receiving functions
Serving as a team member working with customers and projects
Safely operating a motor vehicle
Operating in both a team and individual contributor environment
Interpreting, applying, and explaining organizational policies and procedures
Maintaining databases, forms, documents, and related information
Using initiative and judgment within established department policies and procedures
Using tact, discretion, and prudence in working with those contacted in the course of the work
Performing effective oral presentations to groups and peers and the department
Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work
Company
Pace® Analytical Services
Pace® Science and Technology Company makes the world a safer, healthier place.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Hausman
Chief Financial Officer
Recent News
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