Agency Closing Officer, Director jobs in United States
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Capital One · 2 days ago

Agency Closing Officer, Director

Capital One is a financial services company seeking a Director of Loan Closing to oversee and manage the operational aspects of multifamily mortgage loan closings. This role involves maintaining communication with various stakeholders, ensuring compliance with guidelines, and supervising support staff to meet productivity standards.

BankingCredit CardsFinanceFinancial Services
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Comp. & Benefits
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Responsibilities

Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement
Send written requests or make phone calls to customers, attorneys and other third parties to obtain additional information as required
Review and apply new information received regarding investor and underwriting guidelines, company policies, processing procedures
Verify underwriting and funding conditions are signed off prior to settlement
Ability to perform real estate tax and insurance escrow analysis for closing
Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements
Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind)
Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
Confirm loan information in all banks and GSE delivery systems/portals are accurate
Review and work with closing counsel in the preparation and delivery of closing documents
Review final settlement statements for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt
Supervise and guide support staff (closing coordinator, closing analyst), by being familiar with their assigned duties and ensuring their output is accurate and delivered on time
Follow up with a closing and escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns
Meet established productivity levels and turnaround times as set by the deal team and closing guideline standards

Qualification

Loan closing experienceAgency commercial mortgageMicrosoft OfficeSalesforceCustomer service skillsDetail orientedSelf-motivated

Required

Bachelor's Degree or Military Experience
At least 5 years loan closing experience

Preferred

At least 6+ years of agency commercial mortgage loan closing experience
At least 6+ years loan closing experience
Proficiency in Microsoft Office and Salesforce

Benefits

Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Company data provided by crunchbase