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Smilow Cancer Hospital · 1 month ago

Coordinator, Employee and Family Resources

New Haven, CT

Full-time

Onsite

Mid, Senior Level

3+ years exp

Smilow Cancer Hospital is part of the Yale New Haven Health System, and they are seeking a Coordinator for Employee and Family Resources. This role supports the EFR program by promoting emotional wellbeing initiatives, coordinating mental health support services, and leading various wellness programs for employees and their families.

Hospital & Health Care

Responsibilities

Lead and coordinate activities that support growth of the Peer Support Network

Provide clinical oversight for peer support interventions, including consultation, training, debriefing, and referral processes

Support EAP and W/L services at YNHHS with external vendor

Integration with onsite contract counselors to support program services including: a) individual referrals for one-on-one support, b) drug diversions; c) Critical Incident Debriefings; d) onsite training sessions (for managers and employees) and seminars

Oversee and promote system-wide Mindfulness, Stress Reduction, and Resilience Programs

Cross-departmental collaboration with Employee Wellbeing Mind/Body Technicians to design, implement, and evaluate a variety of mindfulness, meditation, and resilience-building classes and webinars to foster stress management and emotional wellbeing

Coordinate Resident Wellness Program

Coordinate with Yale School of Medicine (YSM), Graduate Medical Education (GME) office and EAP vendor to schedule and track emotional wellness visits for new medical and nurse residents

Provide clinical services at YNHH, including management consultations, training programs and seminars

Conduct educational seminars and departmental webinars on emotional well-being topics

Coordinate with Suicide Prevention Coordinator and other aligned services to promote suicide prevention training courses

Coordinate with Suicide Prevention Coordination to promote live virtual QPR training sessions available to all YNHHS employees

Lead cross-functional collaboration with aligned internal departments to integrate EFR into the overall YNHHS population health strategic plan and maximize cross-referrals between relevant programs

Partner with internal departments (e.g., Human Resources, Benefits, Health Coaching, DEIB, Spiritual Care) to integrate EFR within the broader population health strategy

Fosters continuous improvement of EFR program and behavioral health needs of YNHHS workforce

Stays abreast of best practices in the delivery and evaluation of Employee Assistance and work/life programs

Serve as primary point of contact for Critical Incident Response coordination

Serve as a Critical Incident Responder when needed and/or work with external vendor to coordinate scheduling of vendor staff to lead debrief session; follow up with unit management and/or vendor to ensure timely delivery and meaningful impact of services

Performs other duties and responsibilities as required or requested

Qualification

Master's Degree in Social WorkBehavioral health experienceClinical judgmentLicensed RNLicensed LCSWLicensed LPCLicensed LMFTClinical PsychologistCertified Employee Assistance ProfessionalPublic speakingConsultation experienceMindfulness facilitationStress reduction programsWritten communication

Required

Bachelor's Degree in Psychology, Social Work, Nursing, Public Health, Health Promotion or related behavioral health field

Master's Degree in Social Work (MSW), Nursing, Clinical Psychology, Clinical Mental Health Counseling, Public Health or a related mental health field required

Three (3) or more years experience in behavioral health in a healthcare or corporate setting required

Required to maintain active license and in good standing

Preferred licensed include RN, LCSW, LPC, LMFT, or Clinical Psychologist

Demonstrated abilities as a skilled clinician to serve in a consultation role to management within YNHHS and respond to complex and sensitive workplace issues

Knowledge of Federal, state and local laws and mandated reporting related to EA services, along with complying with established polices and procedures is strongly recommended

Demonstrated ability in both written and verbal communications skills, including public speaking skills and the ability to develop and deliver onsite training programs also essential

Strong clinical judgment, counseling skills, and consultation experience

Proficiency in facilitating mindfulness and stress reduction programs

Travel to sites within all YNHHS Delivery Network locations is expected