Business Operations Analyst II - Project Specialist jobs in United States
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EchoStar Corporation · 7 hours ago

Business Operations Analyst II - Project Specialist

EchoStar Corporation is reimagining the future of connectivity, providing a range of services including satellite television and mobile products. The Business Operations Analyst II - Project Specialist will manage billing promotions, serve as a liaison between teams, and analyze data to enhance customer experience.

HardwareSatellite CommunicationSoftware
badNo H1Bnote

Responsibilities

Manage end-to-end lifecycle of billing promotions, including intake, validation, implementation, and post-launch support
Serve as the primary liaison between cross-functional teams (Billing, CXO, Product, Marketing, and Technology) to ensure accurate and timely execution of promotional offers
Monitor promotion performance and customer impact, identifying trends, inconsistencies, and opportunities through detailed data analysis
Develop and maintain dashboards, reports, and presentations to support decision-making and provide visibility to key stakeholders
Coordinate small to mid-size projects related to billing initiatives, ensuring timelines, requirements, and deliverables are met
Contribute to process improvement efforts, documentation, and best practices around promotions management and billing accuracy
Support issue resolution by conducting root cause analysis and collaborating with internal teams to implement corrective actions
Maintain a strong understanding of billing systems, policies, and compliance standards related to promotional activity

Qualification

SQLGoogle SheetsGoogle WorkspaceData AnalysisCommunication Skills

Required

Bachelor's Degree or equivalent from four-year College or technical school, preferably in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics
2+ years of related experience, or equivalent combination of education and experience
Intermediate to Advanced knowledge of Google Sheets, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP, and similar functions
Experience with SQL, including writing queries, is required
Proficiency with Google Workspace
Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments

Preferred

Experience in Customer Billing and/or Release Management

Benefits

Flexible spending accounts
HSA
A 401(k) Plan with company match
ESPP
Career opportunities
Flexible time away plan

Company

EchoStar Corporation

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EchoStar Corporation (Nasdaq: SATS) is a premier provider of technology, networking services, television entertainment and connectivity, offering consumer, enterprise, operator and government solutions worldwide under its EchoStar®, Boost Mobile®, Sling TV, DISH TV, Hughes®, HughesNet®, HughesON™ and JUPITER™ brands.

Funding

Current Stage
Public Company
Total Funding
$50M
Key Investors
National Telecommunications and Information Administration
2024-10-10Post Ipo Debt
2024-07-15Grant· $50M
2008-01-03IPO

Leadership Team

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Charlie William Ergen
Chairman Of The Board
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Company data provided by crunchbase