NEXT|HEALTH · 16 hours ago
General Manager - Oak Brook
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$110K/yr - $120K/yr
3+ years expNext Health is a leader in functional medicine and wellness, dedicated to health optimization and longevity. The General Manager will oversee luxury operations, ensuring exceptional customer and patient experiences while driving financial sustainability and compliance with industry standards.
FitnessHealth CareWellness
Responsibilities
Lead and oversee luxury operations, ensuring an exceptional customer and patient experience through efficient and high-quality service delivery
Provide strong leadership in people management, fostering collaboration and robust relationships with team members and internal stakeholders
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy
Ensure all patient care and services not only meet but exceed industry and regulatory standards
Supervise all facility employees, including Nurse Practitioners, Registered Nurses, Medical Assistants, the Customer Experience Manager, and Health Hackers (Front-desk)
Manage the talent lifecycle, proactively addressing workforce planning to prevent operational disruptions
Oversee the recruitment, onboarding and offboarding process of location hires to ensure smooth transitions and role integration
Drive financial sustainability by managing the facility’s financial performance and aligning business operations with revenue goals
Stay informed on legal compliance, safety regulations, and evolving safety measures to uphold a secure and compliant facility
Collaborate with the sales and marketing division to generate location-specific business growth
Develop and mentor team members through consistent performance evaluations, fostering a culture of excellence and maintaining high team morale
Cultivate and sustain strong relationships with patients, healthcare providers, and community stakeholders to enhance brand reputation and service quality
Ensure a safe and secure environment for patients and staff while maintaining the facility’s aesthetic appeal and functionality, addressing maintenance issues promptly
Lead and manage the daily operations of the healthcare facility
Oversee and manage staff, including physicians, nurses, and administrative staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualification
Required
Demonstrated success in leading and managing complex operations
Bachelor's degree in Healthcare Administration, Business Administration, or a related field
3+ years of experience in healthcare, fitness, or hospitality management, preferably in a clinical setting
Demonstrated ability to lead and manage a team of healthcare professionals
Strong financial management skills and experience
Thorough knowledge of HR-related business practices, including recruiting, timesheet auditing, benefits administration, constructive coaching, etc
Proven ability to identify, troubleshoot, and resolve internal and external conflicts
Effective liaison with a diverse range of internal and external stakeholders
Exceptional communication and interpersonal skills, fostering strong relationships with patients, healthcare providers, and community stakeholders
Familiarity with healthcare regulations and industry standards
Strong business acumen
Capacity to work both independently and collaboratively within a team
Self-driven and motivated
Outstanding customer service skills
Naturally outgoing and friendly demeanor
Proficient in technology and resourceful in its application
Preferred
Master's degree preferred
Benefits
OUTSTANDING compensation package available!
A supportive and inclusive work environment
Meaningful work that makes a difference for our patients
Training and development
Wellness resources
Company
NEXT|HEALTH
Your partner for vitality, longevity, and personalized health. First of its kind, Next Health is a Health Optimization and Longevity Center.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-01-09Seed
2018-12-17Seed
Leadership Team
Darshan Shah
Founder and Chief Executive Officer
Kevin Peake
Co-Founder & President
Recent News
2025-10-29
2025-10-28
Company data provided by crunchbase