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Omni Hotels & Resorts · 10 hours ago

J1 Intern - F&B Front of House (12 Month J1 Visa Program)

Austin, TX

Internship

Onsite

Intern

Omni Hotels & Resorts is a renowned hospitality company, known for its exceptional service at Barton Creek Resort & Spa. They are seeking a J1 Intern for the F&B Front of House program, where the intern will gain hands-on experience in restaurant operations and guest service while contributing to the team's success.

ConsultingEventsFood and BeverageHospitalityResorts

No H1B

Responsibilities

Greet guests warmly and professionally, using names when known

Escort guests to tables and present menus with elegance

Provide detailed menu knowledge, including ingredients, preparation methods, and pairing suggestions

Take orders accurately and ensure timely delivery of food and beverages

Handle special requests, dietary restrictions, and cultural preferences with discretion

Recommend and serve wines, cocktails, and specialty beverages

For bartenders and sommeliers: craft drinks to exacting standards and offer pairing advice. Maintain knowledge of wine lists, vintages, and spirits

Suggest enhancements (e.g., wine pairings, chef specials) to elevate the guest experience

Personalize service based on guest preferences and previous visits

Recognize VIPs and repeat guests, tailoring service accordingly

Ensure tables, linens, glassware, and silverware are spotless and elegantly arranged. Maintain cleanliness and ambiance in dining areas throughout service

Reset tables promptly and discreetly between seatings

Use POS systems to input orders and process payments accurately

Coordinate with kitchen and back-of-house teams to ensure smooth service flow. Monitor inventory of service items and report shortages

Qualification

Texas Food Handlers certificationTABC certificationMulti-taskingPOS systemsEnglish communication

Required

Must have and maintain current Texas Food Handlers and TABC certifications

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone

Must be able to work in a fast paced environment and multi task

Must be able to work flexible shift including nights, weekends, and holidays

Must be able to stand and walk for an extended period of time or for an entire shift

Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance