Information Technology Support Manager jobs in United States
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A-1 Chipseal Co. & Rocky Mountain Pavement · 1 day ago

Information Technology Support Manager

A-1 Chipseal Co. & Rocky Mountain Pavement is a premier contractor in providing asphalt maintenance services. They are seeking an IT Support Manager responsible for overseeing and supporting all aspects of the company’s information technology infrastructure, combining day-to-day IT support with strategic system administration and cybersecurity oversight.

Civil EngineeringCommercialConstruction
Hiring Manager
Stephanie Wallis
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Responsibilities

Manage and maintain Windows Server environments, including servers running SQL databases (Access and Foundations Accounting)
Administer virtual servers supporting remote users
Printer and Copy Machine Management
Oversee PC and endpoint management (deployment, updates, lifecycle management, patching)
Manage Wireless Access Points (WAPs) across all locations
Administer Office 365 (Exchange, SharePoint, OneDrive, security, licensing)
Maintain and support Access databases and integration with SQL-based systems
Ensure reliable operation of timecard applications used by field employees
Phone System Management (Ring Central)
Manage Fortinet VPN for secure remote access
Oversee Lumen Internet services with Comcast and vendor coordination
Implement and maintain cybersecurity best practices, including firewalls, endpoint protection, MFA, and access controls
Manage cloud backup services and ensure data integrity and disaster recovery readiness
Lead employee cybersecurity training and awareness programs
Monitor and respond to security alerts and incidents
Manage and test backup systems (cloud and on-prem)
Develop and maintain disaster recovery and business continuity plans
Ensure compliance with data retention and security policies
Serve as escalation point for help desk issues while providing direct support as needed
Support users across three locations with both onsite and remote assistance
Create and maintain IT documentation, procedures, and asset inventories
Drive computer and IT equipment purchasing decisions
Control and optimize subscription and licensing spending
Evaluate vendors, negotiate contracts, and manage renewals
Recommend cost-effective technology solutions aligned with business needs
Assess current IT systems and recommend improvements
Plan for scalability, security, and future technology needs
Align IT initiatives with business and operational goals

Qualification

Windows Server managementSQL databasesOffice 365 administrationCybersecurity principlesVPN managementVirtualized environmentsMulti-location supportTroubleshooting skillsProblem solvingDocumentation skillsLeadership skillsCommunication skillsOrganizational skills

Required

Bachelor's Degree Computer Science, Information Technology, Management Information systems, or related field
Minimum 5+ years of progressive IT support, systems administration, or IT management experience
Strong experience with Windows Servers, SQL databases, and virtualized environments
Hands-on experience with Office 365 administration
Experience supporting multi-location organizations
Solid understanding of cybersecurity principles and best practices
Experience managing VPNs (Fortinet preferred)
Strong troubleshooting, problem solving, documentation, and communication skills
Excellent leadership, communication, and organization skills
Able to work with multiple divisions throughout the company structure

Preferred

Bachelor's Degree Computer Science, Information Technology, Management Information systems, or related field

Company

A-1 Chipseal Co. & Rocky Mountain Pavement

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Established in 1996, A-1 Chipseal is a full-service asphalt maintenance and pavement preservation company located in Denver, Colo.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase