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Globe Life · 19 hours ago

Customer Retention - Summer Internship 2026

McKinney, TX

Internship

Onsite

Intern

Start in 2026 Summer

Globe Life is a publicly traded company offering a summer internship program focused on Customer Retention. Interns will gain hands-on experience, interact with various teams, and contribute to meaningful projects that drive the company's mission.

Financial ServicesInsurance

No H1B

Responsibilities

Report utilization audit: Identify which reports are actively used vs. those that are generated but ignored

Data accuracy assessment: Review report quality and identify discrepancies or outdated information

Process streamlining: Recommend consolidation of redundant reports and elimination of unused ones

User feedback compilation: Gather input from report consumers on usefulness and needed improvements

Coaching frequency tracking: Document how often supervisors conduct coaching sessions with their teams

Best practice identification: Observe and catalog effective coaching techniques used by top-performing supervisors

Gap analysis: Identify supervisors who may need additional coaching training or support

Documentation improvement: Create standardized coaching templates and tracking tools

Process mapping: Document current workflows and identify bottlenecks or redundancies

Time and motion studies: Analyze how time is spent on various tasks and identify improvement opportunities

Technology utilization review: Assess whether current tools are being used optimally

Benchmarking: Compare performance metrics across different teams or departments

Qualification

Analytical skillsMS Office proficiencyCommunication skillsTeamworkCreative problem-solvingAttention to detail

Required

Must have obtained at least a Junior status in a Bachelor's degree program (Business Management or related fields)

Excellent analytical skills

Focus on results

Ability to clearly articulate complex ideas

Creative problem-solving abilities

Strong interpersonal and communication skills

Effective teamwork

Attention to detail

Ability to quickly assess problems and find workable solutions

Proficient in MS Office applications (Excel, Word, PowerPoint, Outlook)

Minimum 3.0 GPA (Official Transcript May be Requested)

Ability to work 40 hours per week during Summer 2026 program dates

U.S citizen or legal resident

Benefits

Speaker Series: Gain insights and inspiration from seasoned industry leaders and executives as they share their journeys, strategies for success, and valuable career advice.

DiSC Workshop: Enhance your communication, teamwork, and leadership skills through an interactive workshop centered on the DiSC personality assessment. Learn how to leverage your strengths and collaborate effectively.

Co-CEO Luncheon: Enjoy a unique opportunity to dine with Globe Life’s co-CEOs, where you can ask questions, learn about their vision for the company, and gain firsthand leadership insights.

Networking Events: Build connections with your peers, mentors, and Globe Life professionals during structured networking sessions designed to foster lasting professional relationships.

Volunteer Event: Join forces with your fellow interns to give back to the community by participating in a volunteer event aligned with Globe Life’s mission to help families secure their future.

Access to Wellhub Benefit: While employed with Globe Life, interns can enjoy a month-to-month Wellhub membership with access to exclusively priced gyms and fitness studios, group and virtual classes, and custom fitness programs.

Exclusive Game-Day Experience: As part of our partnership with the Dallas Cowboys and Texas Rangers, interns are invited to watch a Rangers game at Globe Life Field from our exclusive suite, complete with game-day snacks and an unforgettable atmosphere.

Professional Headshots: Take advantage of a complimentary professional photoshoot to upgrade your LinkedIn profile and stand out in your job search.