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Heights Wellness Retreat · 3 days ago

Spa Receptionist

Overland Park, KS

Part-time

Onsite

New Grad, Entry Level

Heights Wellness Retreat is a national franchise chain of massage and skincare retreats dedicated to promoting wellness through therapeutic services. They are seeking a Spa Receptionist to educate guests about services, achieve sales targets, and provide exceptional customer service.

Health Care

Responsibilities

Educate guests confidently and effectively about services and products

Achieve monthly sales targets through membership and gift card sales

Provide exceptional service by listening, communicating, and responding to guest’s needs

Excellent phone etiquette with an upbeat tone and strong articulation

Promote the therapeutic/wellness benefits of massage therapy and skin therapy

Develop and maintain positive relationships with members of the team and guests

Qualification

Guest serviceCommunication abilitiesSales experienceBasic computer proficiencyPositive demeanorCritical thinkingTeam collaboration

Required

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services is required

Proficient with basic computer software and quick to learn new systems

Fast learner with a positive and energetic demeanor

Strong critical thinking skills, especially in resolving customer conflicts

Passionate about interacting with people and consistently delivering outstanding service

Thrives in collaborative team settings

Benefits

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and bonus opportunities

Company

Heights Wellness Retreat

Glassdoor3.1

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.

Founded in 2004