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BRS · 16 hours ago

Business Process Improvement Analyst

Washington, DC

Full-time

Onsite

Senior Level

$70K/yr - $80K/yr

7+ years exp

TekPro Support Services, LLC is seeking a Business Process Improvement Analyst to support the COPS Office’s Communication Division in improving organizational climate through a comprehensive communications strategy. The role involves data management, business process analysis, and maintaining standard operating procedures to enhance efficiency and effectiveness within the COPS Office.

AdviceBusiness DevelopmentManagement Consulting

Responsibilities

Data Management support by running analytics on any of the following

External website usage, google analytics, social media, GovDelivery, YouTube

Provide ad hoc support in the form of website analytics, media reports, and stakeholder/congressional reports

Conduct analysis for brand and marketing content

Provide Business Process Analysis/Maintaining Standard Operating Procedures such as:

The Contractor shall conduct a robust Business Process Analysis (BPA) initiative to establish, update and maintain a transparent knowledge base of policies, processes, and procedures relevant to the COPS Office

Document all As-Is processes utilizing process flows and Standard Operating Procedures (SOPs) for the administration of programs and the performance of key COPS Office grant functions and associated actions within the JustGrants system, formulate recommendations for efficiency and effectiveness with supporting To-Be process flows and SOPs, and execute against an approved Implementation Plan

Continue to manage impending change – by preparing for, implementing, and reinforcing change – across the COPS Office

Audit Support to include:

Develop quality control measures and standard operating procedures related to resolving and preventing program and financial audit findings

Perform analysis and reconciliation of a variety of integrated accounts within an entire accounting system such as standard administrative accounts, grantee specialized accounts, and financial obligations accounts. Reconcile accounting information and ensure validity of obligations