Circana · 4 hours ago
Sr MGR, Client Service Tech
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$64K/yr - $76K/yr
3+ years expCircana is a global company dedicated to fostering inclusivity and belonging, seeking a Client Service Senior Manager to enhance client satisfaction through executional and service excellence. The role involves managing client interactions, ensuring high-quality deliverables, and collaborating with cross-functional teams to address client needs.
Market Research
Responsibilities
Manage dedicated categories’ item review and placement in Circana’s Unify/UDB platform
Key point of contact to the client for service-related requests or issues
Engage in a consultative manner with clients when helping solve/manage content deliverables
Assist Client by providing report creation and editing services
Assist in providing on-time quality deliverables via OmniMarket Services in Circana’s Unify platform
Answer general questions regarding the aforementioned applications and tools
Assemble and coordinate necessary Circana resources to assist in the end-user use of Circana Data
Work together with cross functional teams to implement change management and new services
Qualification
Required
Strong project management skills and the ability to handle multiple requests/actions needed
Strong attention to detail
Demonstrated problems solving skills
Strong Communication skills, both written and verbal
Ability to work in a fast-paced environment, be flexible and welcoming to change
Demonstrated ability to learn and utilize various computer software, including MS Excel
Preferred
Consumer Packaged Goods (CPG) and/or Circana data experience a plus (Unify, UDB, Genius Script)
BA/BS Degree preferred or 3-5 or more years of relevant experience
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Circana
Circana consults on the complexities of customer behavior.
5001-10000 employees
H1B Sponsorship
Circana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (37)
2023 (32)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Vestar Capital Partners
2024-04-23Private Equity· $1.2B
Leadership Team
Stuart Aitken
President and CEO of Circana
Holly Knightly
Chief Financial Officer
Recent News
GlobeNewswire
2026-01-07
2025-12-10
Company data provided by crunchbase