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PERSOL APAC · 1 day ago

Technical Service Representative

Washington, United States

Full-time

Onsite

Mid Level

3+ years exp

PERSOL APAC is one of Australia's largest and longest serving recruitment providers, and they are seeking an experienced Technical Service Representative to join a leading automotive aftermarket business. This field-based role is critical in supporting sales growth, strengthening distributor and workshop relationships, and providing technical and product support across an assigned region.

Human ResourcesProfessional ServicesStaffing Agency

Responsibilities

Support the sales team to achieve sales targets across assigned regional distributors

Visit wholesalers, distributor branch warehouses, workshops, and retail outlets within the region

Collect and analyse data relating to sales performance, purchasing behaviour, and inventory levels

Identify and report sales trends, opportunities, and irregularities in the market

Gather and consolidate competitor intelligence to support regional sales strategies

Build and develop strong relationships with workshops and retail outlets to drive brand presence and sales growth

Deliver basic product, technical, and brand training sessions to customers

Collect customer feedback, training needs, and business requirements and communicate these internally through Sales

Support outlet expansion and onboarding of new customers within the region

Qualification

Automotive aftermarket salesDistribution networks understandingTechnical automotive parts knowledgeData analysis skillsCustomer relationship developmentMicrosoft Office proficiencyCommunication skillsProblem-solving abilityTime management skills