Selene Finance LP · 10 hours ago
VP, Servicing Delivery Operations
California, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSelene Finance LP is a multiple-lines business financial services firm with a focus on mortgage servicing. The Vice President, Servicing Delivery Operations Support provides executive leadership and strategic oversight for all enterprise activities related to change management and quality assurance within the mortgage servicing division.
FinanceFinancial ServicesLeasing
Responsibilities
Define and execute the strategic vision for servicing operations, ensuring alignment with enterprise objectives and driving measurable improvements in efficiency and compliance
Lead transformational change initiatives that modernize processes, strengthen governance, and deliver sustainable operational excellence across the servicing organization
Establish and enforce comprehensive governance frameworks for issue management, policy oversight, and procedural integrity to mitigate risk and enhance organizational resilience
Direct quality assurance programs that elevate servicing performance, improve customer experience, and ensure adherence to regulatory and internal standards
Serve as executive sponsor for enterprise-wide initiatives, providing strategic guidance and ensuring successful execution of projects impacting servicing operations
Champion a culture of innovation and continuous improvement, fostering collaboration and accountability to achieve long-term operational success
Implement robust risk management and control strategies that proactively identify vulnerabilities, reduce exposure, and maintain regulatory compliance
Ensure organizational readiness for regulatory examinations and audits, delivering successful outcomes through rigorous oversight and proactive engagement
Drive cross-functional collaboration with risk, compliance, legal, technology, and business leaders to align servicing objectives with enterprise priorities
Anticipate and respond to emerging industry trends and regulatory changes, positioning the organization as a leader in mortgage servicing and operational excellence
Monitor, analyze, and optimize performance metrics to ensure accountability, transparency, and continuous improvement across all servicing functions
Influence enterprise strategy through policy governance and operational leadership, shaping decisions that strengthen compliance, efficiency, and competitive advantage
Qualification
Required
Bachelor's degree required
Demonstrated executive leadership with a proven track record of driving transformational change and operational excellence within mortgage servicing, change management, and quality assurance functions
Minimum of 10 years' progressive experience in senior management roles, overseeing large-scale, cross-functional teams and complex business initiatives in mortgage servicing or related financial services
Deep expertise in regulatory compliance, industry best practices, and strategic policy development, with a reputation for elevating organizational standards and ensuring sustained regulatory alignment
Exceptional communication, analytical, and critical thinking skills, with the ability to influence executive stakeholders and drive consensus on high-impact initiatives
Recognized for strategic vision, decisive problem-solving, and the ability to lead enterprise-wide initiatives that deliver measurable business outcomes
Preferred
MBA or equivalent preferred
Benefits
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
Company
Selene Finance LP
Founded in 2007, Selene was created to provide loan resolution strategies for distressed mortgage investment portfolios.
501-1000 employees
H1B Sponsorship
Selene Finance LP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (1)
2022 (4)
2021 (5)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
James N. Vinci
CHIEF TECHNOLOGY OFFICER
Robert L.
Chief Financial Officer
Recent News
HousingWire.com
2025-05-17
Company data provided by crunchbase