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Principal Financial Group · 2 days ago

AD - Enterprise Architecture (Service Now)

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

$141K/yr - $191K/yr

10+ years exp

Principal Financial Group is looking for a member of their Enterprise Architecture team to lead the development of architecture solutions and technology strategy for the Enterprise ServiceNow platform. The role involves collaborating with key partners to ensure successful design, development, deployment, and operation of ServiceNow solutions while promoting employee experience and digital transformation.

Financial ServicesInsurance

No H1B

Responsibilities

Define platform architecture standards and ensure appropriate alignment of process and technology solutions with platform architecture guidance

Lead platform architecture strategies to optimize and modernize the platform technology portfolio and encourage reusability and adaptability of Principal's process and technology assets to achieve enterprise leverage

Influence, coach, and mentor on how to consume and apply key aspects of the platform architecture

Partner with business and technology leaders, including platform owners, to formulate platform architecture strategies to achieve our company's business objectives and priorities and result in efficient and effective use of our information technology assets

Develop and maintain roadmaps that communicate platform architecture priorities to achieve business outcomes. Facilitate strategic architecture discussions and set short to medium-term strategic platform architecture direction

Identify, research, recommend and drive adoption of emerging and innovative technologies, techniques and tools that enable the business to achieve strategic platform goals and respond to future market changes

Assess architecture risk and impact of platform related business and technology decisions communicating implications and mitigation strategies across the organization

Qualification

ServiceNowEnterprise ArchitectureTechnology StrategyIT Service ManagementEmerging TechnologiesRisk AssessmentRoadmap DevelopmentCoachingMentorshipCollaborationCommunication

Required

Bachelor's degree or equivalent work experience

10+ years of experience in developing technology strategies and architecting solutions with a multi-business unit organization (ideally global organization)

Hands-on, and have practical expertise in the architecture and implementation of enterprise IT Service Management System technologies and vendors such as ServiceNow, BMC Helix, and Atlassian

Preferred

One or more of the following current ServiceNow Certifications: Certified Master Architect (CMA), Certified Implementation Specialist - IT Service Management (CIS-ITSM), Certified Application Specialist - Customer Service Management (CAS-CSM), ITIL Foundation Certification

Benefits

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.

Pension Eligible

Company

Principal Financial Group

Glassdoor3.9

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023.

Founded in 1879

Des Moines, Iowa, USA

10001+ employees