Belk · 1 day ago
Omni/Ops Team Lead - Full Time
Suffolk, VA - Suffolk Shop Ctr. Belk
Full-time
Onsite
Entry, Mid Level
1+ years expBelk is a retail company seeking an Omni/Ops Team Lead to drive sales and enhance customer experience. The role involves managing inbound deliveries, executing customer orders, and leading a team to ensure operational excellence and achieve store objectives.
E-CommerceRetailRetail Technology
Responsibilities
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics
Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity
Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols
Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency
Utilize omni and operations planning tools to determine forecasted unit projections, inbound and outbound shipment activities, and required labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled
Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs
Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate’s continued learning
Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued
Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods
Qualification
Required
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success
Skills and experience to perform in the role and a commitment to continuously learn
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others
Self-directed and able to work with minimal supervision in a deadline-driven environment
Communicate with excellence
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems
1+ years of retail experience and a dedication to customer service excellence
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays
Must regularly move around all store areas and be accessible to customers
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs
Ability to push/pull receiving equipment weighing up to 500 lbs
Benefits
Monthly bonus eligibility
Company
Belk
Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.
10001+ employees
H1B Sponsorship
Belk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (19)
2023 (20)
2022 (31)
2021 (32)
2020 (64)
Funding
Current Stage
Public CompanyTotal Funding
$485M2024-07-23Debt Financing· $485M
2015-08-24Acquired
2011-11-23IPO
Leadership Team
Don Hendricks
Chief Executive Officer
H
Hyon Park
EVP, CIO
Recent News
2025-12-03
Retail Dive
2025-12-02
2025-11-24
Company data provided by crunchbase