InfoIMAGE, Inc. · 13 hours ago
Data Processing Technician
San Francisco Bay Area
Full-time
Onsite
Entry Level
2+ years expInfoIMAGE, Inc. is seeking a Data Processing Technician responsible for accurately processing data and providing production support. The role involves monitoring incoming data files, ensuring quality assurance, and maintaining customer data files while providing timely updates to management.
CRMInformation TechnologySoftware
No H1B
Hiring Manager
Marlon Vargas
Responsibilities
Monitors incoming data files via in-house project management software applications
Acknowledges all incoming data files from clients and/or the clients’ vendors by marking them appropriately in the project management software applications
Reports and/or escalates test, unknown, late, or missing data files to Data Processing Manager or Supervisor to ensure complete and accurate processing
Fills daily requests for docket paperwork upon file arrival from clients and/or clients’ vendors using in-house software applications; notifies the Production Control Department that all data file(s) required for the job have arrived and allowing production to begin
Processes the data for scheduled jobs used in print and eStatement production; performs tasks including ensuring that the correct data file(s) are processed, setting job configurations accurately, executing the correct program/script(s), validating the various log file(s) upon completion of the processing script, and linking the job docket with the specifications from the Data Processing Verification Sheet (DPVS) into the tracking software
Performs thorough quality assurance for all jobs including pre and post processing for all product services
Records control totals into the internal database on a daily basis
Creates CD, DVD and PDF for Archival as directed for client processing
Maintains and organizes customer data files used for backup and storage purposes on a daily basis as jobs are completed at all states of processing
Provides status updates on any and all outstanding jobs and/or issues to the Data Processing Manager or Supervisor
Informs Data Processing Manager or Supervisor of all processing discrepancies and issues
Responds to client and internal emails, tickets and messages in a timely manner
Qualification
Required
High School Diploma, required
2 years minimum of equivalent experience in a similar role
Required knowledge of Unix
Experience using Microsoft Office (Excel, Word, Outlook)
Type 40+ WPM
Quick learner and ability to absorb operational instructions
Ability to communicate information in a clear, concise manner
Detail oriented, multi-tasking, analytical
Ability to work independently as well as collaboratively in a team setting
Ability to make sound decisions and take direction from others
Focus and perform under pressure
Multi-limb and eye-hand coordination
Able to stand, bend, reach and lift boxes up to 25lbs
Able to sit at desk, working on computer and phones for a full workday
Able to work in a fast-paced environment / multi-tasking with organization and efficiency
Able to work overtime as needed
Must be able to participate in uncontrolled standby duty on a rotational basis for occasional evening and weekend periods to handle infrequent internal and/or external client support emergencies
Preferred
Bachelor's Degree preferred, or equivalent combination of education, training, and experience
Company
InfoIMAGE, Inc.
Founded in 1984, InfoIMAGE, Inc., headquartered in the Bay Area, located in Brisbane, CA, with a regional production facility in the Dallas Metro Area, brings decades worth of experience to the regulated industry by producing integrated print and electronic documents, as well as via SaaS product offerings in digital document ecosystem, electronic signature & secure digital workflow, highly targeted data driven marketing and personalized business communication to financial institutions and health care organizations throughout the US.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase