Bots Unlimited ยท 1 week ago
Business Development and Client Success Manager
San Antonio, TX
Full-time
Hybrid
Mid, Senior Level
3+ years expBots Unlimited is a product development and hardware company that specializes in technology for drones, robotics, automation, and edge AI systems. The Business Development & Client Success Manager will lead new customer acquisition, manage client relationships, and expand strategic accounts in various technical markets, ensuring successful delivery and client satisfaction.
Consumer Goods
Responsibilities
Identify, pursue, and qualify new business opportunities across robotics, UAS, IoT, industrial automation, and embedded-electronics markets
Own the full sales cycle: lead generation, technical discovery, proposal development, SQ/RFQ quoting, negotiation, and closing
Collaborate with engineering and manufacturing teams to validate feasibility, cost, lead-times, and pricing accuracy
Manage and expand a robust sales pipeline; deliver quarterly and annual growth targets
Represent Bots Unlimited at trade shows, industry events, and client meetings to communicate product capabilities and create new relationships
Serve as primary point of contact for client onboarding, day-to-day communication, and long-term account development
Oversee production orders, reorders, and recurring business; ensure coordination across supply-chain, manufacturing, and quality teams
Support custom hardware needs including module modifications, white-labeling, or application-specific adaptation
Conduct regular account reviews to monitor satisfaction, forecast reorders, and identify upsell/cross-sell opportunities
Provide proactive client support, escalations, and follow-through to ensure reliable supply-chain execution and positive customer experience
Willingness for frequent travel for client meetings, trade shows, industry events, supplier visits, and relationship-building activities as needed
Qualification
Required
3-7 years of sales, business development, account management, or client success experience in B2B hardware, electronics, embedded systems, or adjacent technical fields
Strong familiarity with SQ/RFQ processes and ability to understand technical hardware specifications (embedded modules, sensors, connectivity components, motors)
Ability to communicate effectively with engineers, procurement teams, operations, and executive stakeholders
Proven ability to close deals, drive new revenue, and manage long-term accounts or contract-manufacturing relationships
Strong organizational and documentation skills; comfortable managing multiple pipelines and accounts simultaneously
Understanding of supply-chain concepts including lead-times, MOQ, volume scaling, and production scheduling
Experience using CRM systems and sales-tracking tools
Self-driven, highly organized, and able to work cross-functionally with engineering, supply-chain, manufacturing, and customer success teams
Preferred
Industry familiarity with robotics, UAS, IoT, embedded systems, or automation hardware
Understanding of NDAA compliance, secure-electronics requirements, or hardware sourcing regulations
Experience supporting custom hardware builds, white-labeling, or engineering-driven product adaptations
Ability to forecast demand, plan reorder cycles, and support volume transitions from prototype to production
Benefits
Comprehensive medical plans with Rx
100% employer paid dental and vision insurance premiums
Automatic 401k employer contribution with vesting
Paid vacation and personal time off
11 Paid holidays
5 days of sick leave
Company
Bots Unlimited
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase