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Packaging Specialties, INC. · 4 days ago

CSR / Administrative Assistant

Burley, ID

Full-time

Onsite

Entry Level

1+ years exp

Packaging Specialties, INC. is seeking a CSR / Administrative Assistant to provide support in customer service and administrative tasks. The role involves answering calls, processing customer orders, and assisting with various office duties as directed by management.

ManufacturingPackaging ServicesPrintingProduct Design

Responsibilities

Answers telephone and relays calls and messages

Assist with Customer Service as directed by the office manager

Corresponds with customers on purchase orders and needs

Prepares, edits and proofreads correspondence, orders and related material when needed

Processes customer POs into manufacturing system

Maintains customer reports

Prepares Job Travelers

Maintains Order Closing status in Vantage

Assist with Production Reporting as needed

Generates new item job packs when needed

Assist with Receipt entrys as needed

Updates changes on Job traveler

Assist with month end inventory when needed

Customer shipment entrys

Back up for office manager when absent on production reporting, order entrys, shipments, film orders and scheduling

Performs any other duties related to the position of CSR as directed by the office manager or Plant manager

Mobility to bend, stoop, and/or climb stairs on an occasional basis

Qualification

MS OfficeCustomer service experienceOrganization skillsProblem solvingVerbal communicationWritten communicationAttention to detailFlexibilityReliabilityTeamwork

Required

1+ years of office and customer service experience and/or the equivalent college degree

Competent computer skills (must be proficient in MS Office)

Internet skills including use of e-mails, group messaging, and data collection

Strong verbal and written communication skills (must have the ability to understand English writing and verbal instructions and follow them accurately)

Organization and planning skills

Work management and prioritizing skills

Problem solving ability

Attention to detail

Accuracy

Flexibility

Reliability

Teamwork

High school diploma or GED is required