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East West Bank · 19 hours ago

Asset Monitoring Team Lead

El Monte, CA

Full-time

Onsite

Senior Level, Lead/Staff

$20/hr - $35/hr

10+ years exp

East West Bank is a premier financial institution that has been serving clients since 1973, bridging the East and West with over 110 locations. They are seeking an Asset Monitoring Team Lead responsible for overseeing complex activities within the Loan Servicing Insurance and Tax Monitoring team, guiding workflow, training staff, and ensuring compliance with regulatory requirements.

BankingFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Direct daily work to ensure timely completion by the team

Provide coverage for all Asset Monitoring positions to cover for peak volume and staff coverage

Provide guidance to team members on the work allocation and its procedures

Process entries to ensure proper shadow accounting in the bank’s G/L and loan recoveries as applicable

Monitor General Ledger for force placement and/or refunds or such ensuring timely refund in accordance with regulation

Monitor on going exception reporting related to escrow, delinquent taxes and escrow analysis

Research complex transactions related to activity impacted by highly regulated processes, such as; SBA, Accounting principles, etc.

Research complex transactions in response to examiners inquiries

Reconstruct loans with customer and/or banking officer dispute

Design training requirements for new Asset Monitoring Specialist at all levels

Provide guidance and training to other Asset Monitoring Specialist

Establish and perform quality control review of Escrow processing, analysis and lender force placement

Review requirement with 3rd party vendor ensuring proper monitoring, customer communication, escalation report, etc

Prepare management report and Credit Supervision for all delinquent taxes

Work collaboratively within a team structure to ensure compliance to industry standards

Perform User Acceptance Testing on the loan System based on new products and/or processes

Work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements

Maintain knowledge for all regulatory requirements applicable to the job, this may include and is not limited to; Bankruptcy, SCRA, FCRA, BSA/BO, TRID, TILA, etc. and ensure compliance with all applicable procedures, State and Federal laws

Back up supervisor and/or manager during absences, peak time, staff shortage

May perform other duties as assigned

Qualification

Loan Servicing ExperienceInsurance MonitoringTax MonitoringBSA/AML/OFAC RegulationsLoan System ExperienceAdvanced Excel SkillsAnalytical SkillsWritten CommunicationVerbal CommunicationOrganizational SkillsProblem Solving SkillsLeadership SkillsAttention to DetailRelationship Building

Required

Bachelor Degree in Finance or Accounting Degree required, or equivalent work related experience

Minimum 10 years of experience in the Loan Servicing Industry

Minimum 5 years of experience in the Insurance and/or Tax Monitoring

Knowledge of BSA/AML/OFAC/TRID/TILA Laws/Regulations, understand how these obligations relate to his/her role, and comply with these laws and regulations

Loan system experience required including document imaging system

Proficient in Microsoft Office with advanced Excel skills

Excellent written and verbal communication skills required

Good organizational, analytical and problem solving skills

Good leadership skills and ability to lead a team of 3 to 4 staff members

Ability to handle multiple tasks with excellent attention to detail

Ability to organize and maintain a high volume work environment

Ability to adapt quickly to changes and perform in a fast paced environment

Ability to build effective relationships as needed to effectively address issues and obstacles