Seneca Resources Company, LLC · 1 week ago
Senior GIS Support Analyst
Seneca Resources Company, LLC is a staffing and consulting firm that provides opportunities for professionals to grow their careers. They are seeking a Senior GIS Support Analyst to provide development and technical support for ArcGIS and ArcFM-based enterprise GIS systems and applications, as well as to coordinate with cross-functional teams and troubleshoot issues reported by end users.
Oil & Energy
Responsibilities
Provide development and technical support (Tier 1, Tier 2, and Tier 3) for ArcGIS and ArcFM-based enterprise GIS systems and applications
Develop minor enhancements and fixes using Python, AngularJS, ArcGIS JavaScript API, and .NET (C#)
Support Con Edison Landbase applications, including new development initiatives and troubleshooting requests
Deploy ArcGIS Enterprise components, including Portal and Server, and administer ArcGIS Server sites
Perform system monitoring, performance tuning, and proactive issue identification
Publish GIS services and manage user roles, privileges, and access controls
Troubleshoot and resolve issues reported by end users of enterprise GIS applications
Coordinate with cross-functional teams including server support, security, database administration (DBA), and other technical groups
Provide regular ticket status updates and progress reporting to client subject matter experts (SMEs)
Share best practices, lessons learned, and technical guidance with support teams
Participate in rotational support coverage, including flexible hours between 9:00 AM and 9:00 PM EST and weekend coverage as required
Qualification
Required
5–10 years of experience administering, supporting, and developing ArcGIS applications
5–10 years of experience administering and supporting ArcFM applications
Hands-on development experience using Python, AngularJS, ArcGIS JavaScript API, and .NET (C#)
Experience deploying ArcGIS Enterprise (Portal and Server) and administering ArcGIS Server sites
Strong experience with system monitoring, performance tuning, and service optimization
Experience publishing GIS services and managing user roles and privileges
Proven ability to troubleshoot complex technical issues and resolve end-user problems
Strong collaboration skills with the ability to work effectively across infrastructure, security, and database teams
Ability to understand technical requirements, support operational teams, and communicate status clearly to client stakeholders
Preferred
Utility industry experience, particularly supporting electric, gas, or energy GIS environments
Experience with Windows Server administration and support
Experience using FME Suite for GIS Landbase activities
Strong documentation skills and ability to contribute to operational knowledge sharing
Benefits
Comprehensive health, dental, and vision benefits
401(k) retirement plans
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.