Google · 2 months ago
Tech Process Team Lead - DOME - Activation (Hybrid)
Google Operations Center is focused on helping users and customers solve problems while fostering a culture of continuous improvement. The Tech Process Team Lead will oversee the production team and ensure the timely creation of campaign assets for Google Cloud products, while also driving quality improvements throughout the production lifecycle.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Manage E2E campaign production process
Lead production team (consisting of Builders and QA) throughout the campaign creation process, addressing ad hoc concerns or issues
Day to day production activities include program flow builds, email creation, landing page creation, form creation, list uploads etc
Use Marketo to build & deploy critical programs, such as engagement programs, Nurture, trigger and batch campaigns, email, webinar and live event programs etc
Maintain delivery timeline by managing and supporting production team
Assess final deliverables for accuracy and triage technical updates necessary for resolution
Responsible for SLAs (TAT and quality) of the final campaign delivery
Serve as production point of contact
Be the PoC for the Activation Managers, communicate project status, communicate project details, assess feasibility of timeline changes and change requests
Represent needs of the production teams to the Activation Managers and other stakeholders
Manage operational reporting
Facilitate operational reporting such as total and project level capacity forecasting and utilization, post-production error measurement, change request monitoring, MBR/QBR production metrics, etc
Drive efficiency and process innovation
Proactively identify opportunities for improvement, leading to higher quality and shorter turnaround times, both stemming from process and infrastructure innovation
Manage implementation of changes with the team
Help define onboarding training and refresher content
Qualification
Required
Strong experience in email marketing automation, including complex campaigns; certified minimally as Marketo Engage
Expertise in email development and mobile responsive design
Proficiency in HTML/CSS and image editing software
Strong analytical, problem-solving, and communication skills
Direct experience managing a team
Preferred
Expert in campaigns such as Nurture, Gather, Events, Webinars etc
Expert in testing smart campaigns, campaign flow, quality analysis of assets etc
Benefits
We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Recent News
The Indian Express
2025-10-08
2025-10-04
2025-10-04
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