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Kuehne+Nagel · 6 hours ago

Air Logistics Operational Care Team Leader

Jamaica, NY

Full-time

Onsite

Mid Level

$33/hr - $35/hr

3+ years exp

Kuehne+Nagel is a global leader in logistics, and they are seeking an Air Logistics Operational Care Team Leader. The role involves leading dispatch employees and managing air freight shipping activities to ensure efficient delivery of vital goods, including healthcare products.

Responsibilities

Lead the dispatch employees

Help handle all related dispatch activities as needed, i.e. training, problem jobs, etc

Dispatch all jobs to fleet of drivers quickly and accurately ensuring dispatcher/driver communications

Properly manage and coordinate driver availability as work dictates

Work closely with drivers (this includes assigning new jobs, obtaining POD’s, charges and handling any pick up or airline problems)

Communicate with Control Towers, airlines and vendors with status updates as required

Work closely with Control Towers (this includes checking routings, coordinating pick-ups and deliveries and assisting with any problems)

Responsible for shipping/receiving duties when applicable

Document and escalate all problems/situations as per company policy and procedures

Report vehicle accidents/driver incidents promptly to the Manager

Help schedule and manage staff & vehicle repairs and equipment

Qualification

Healthcare air freight shippingCustomer serviceGroup leadershipDangerous Goods RegulationsBA/BS in related field

Required

3+ years of industry experience with a focus on healthcare air freight shipping

3+ years of group leadership skills

3+ Customer Service experience

BA/BS in a related field

Flexible schedule - Tuesday - Friday (5.00 AM - 1.00 PM) and Saturday (9.00 AM - 5.00 PM)

Preferred

Knowledge of Dangerous Goods/Restricted Article Regulations

Benefits

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation for eligible roles

Company

Kuehne+Nagel

Glassdoor3.7

With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.

Founded in 1890

Schindellegi, Schwyz, CH

10001+ employees