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Accenture · 11 hours ago

Identity & Access Management Cyber Security IAM Operations Lead

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$94K/yr - $294K/yr

8+ years exp

Accenture Cybersecurity is dedicated to helping organizations manage their security lifecycle effectively. The Identity & Access Management Cyber Security IAM Operations Lead will oversee IAM operations, manage client relationships, and enhance security solutions to ensure clients' data is protected from cyber threats.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Lead the operations of Identity and Access Management service consisting of multiple IAM technologies

Manage the delivery of Ping SSO by leveraging automations and robust processes

Manage the operations of CyberArk PAM, MS directory management, and Entra ID with help of global teams

Enhance the tool configuration by reviewing current configuration and suggest improvements

Manage client relationship

Work closely with global teams and own the delivery and improvement plans

Review previous reports, analyze and recommend future improvements

Work with alliance leads and Accenture IAM leads to further automate and enhance the delivery

Provide regular updates on the progress to the internal management and client stakeholders

Building knowledge capital through research and development and leveraging industry insights to deliver best of breed expertise to clients

Helping grow Accenture Security across North America through thought leadership and entrepreneurialism

Qualification

IdentityAccess ManagementSingle Sign-On (SSO)Privileged Access Management (PAM)Directory ManagementCloud-based SystemsService ManagementSaaS Product DevelopmentAnalytical SkillsInfluencing SkillsResearch SkillsOperational EfficiencyC-Level Client InteractionIndustry InsightsThought LeadershipProblem SolvingDocumentation SkillsCollaboration SkillsCommunication SkillsCustomer Experience FocusTeam Management

Required

Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Minimum of 8 years of experience in supporting SSO, IGA, PAM, directory management or similar solutions for very large number of systems, including designing and architecting solutions based on client requirements

Minimum of 5 years with proven experience managing operations and improving IAM delivery

Strong understanding of service management

Demonstrate success building and scaling SaaS products with a focus on customer experience and operational efficiency

Strong understanding of cloud-based systems and integrations (e.g., APIs, microservices architecture)

Analytical and data-driven with a deep appreciation for testing, performance metrics, and user feedback