Apply on Employer Site

Kevel · 1 day ago

Senior Solutions Architect

United States

Full-time

Remote

Senior Level

$150K/yr - $170K/yr

Kevel is transforming the retail media space with its cutting-edge, AI-driven ad tech infrastructure APIs. The Senior Solutions Architect will serve as a trusted technical partner to customers, supporting both pre-sales and post-sales engagements, ensuring successful implementation and adoption of Kevel’s solutions.

Ad ServerAdvertising PlatformsCloud ComputingDeveloper APIsDeveloper Tools

Growth Opportunities

Hiring Manager

Nikki (Scarpelli) Hardee

Responsibilities

Become an expert in Kevel, our APIs, and what they can do

Work closely with Kevel’s Sales team to develop and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of our offerings

Provide pre-sales strategic technical support, answer customer inquiries, and address questions about product functionality and compatibility

Ensure successful implementation and integration of Kevel’s products and services

Provide technical guidance, onboarding, training and support to the customer throughout the project lifecycle

Act as the primary technical point of contact for the customer, monitor performance, and troubleshoot strategic technical issues

Assist in the completion of customer RFPs and security/infrastructure questionnaires

Own and drive relationships with technical audiences of all kinds, from integrating engineers to CTOs, understanding business objectives and explaining solutions

Work alongside Customer Success Managers to assist with explaining and aligning on technical strategy with non-technical customer team members

Be the voice of the customer internally at Kevel, engaging with and influencing our Product and Engineering teams to identify new opportunities to drive customer value and adoption

Identify and map customer initiatives and business problems to Kevel’s product offerings to drive growth and product adoption opportunities

Qualification

Pre-Sales ExperienceREST APIsRetail Media ExperienceCoding ExperienceTechnical CommunicationProject ManagementCustomer SupportProblem SolvingTeam CollaborationAdaptability

Required

Previous experience in a Pre - Sales or Post - Sales role and/or relevant technical role (i.e. Technical Account Manager); a desire and aptitude for working in a client-facing role

Significant experience working with REST APIs and a highly technical product

Exceptional communication and project management skills. You are comfortable speaking with technical and non-technical audiences, addressing technical challenges during product integration, and setting realistic expectations and deadlines with stakeholders

Research, Test, Ask. A successful solutions architect will always search for a solution, try it, and finally ask for help. An independent problem solver will find the most success

Previous coding experience in some form. While you won't need to write any code of your own, you should be able to write JSON and understand basic code

Preferred

Retail media experience is highly preferred and/or programmatic advertising, digital advertising, e-commerce ecosystems and/or AdTech ecosystem fundamentals (DSPs, SSPs, ad servers, auctions, targeting, measurement)

Highly passionate and curious self-starter with a desire to work in a fast-paced start-up

Benefits

Fully Remote Team: We are a 100% remote work environment with employees located around the world. You are welcome to work from home, one of our offices, a WeWork office, or an equivalent co-working space.

Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences. We trust our employees to communicate with their managers, and work when they work best.

Paid Health Benefits: 100% employer paid health benefits for you and your entire family.

Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions so employees can save toward future financial objectives.

Rest and Relaxation: Unlimited personal time off - and we mean it! We trust our employees to take the time they need, whenever they need it. We also offer Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year!)

Monthly wellness days: Kevel offers one wellness day per month that the whole company takes off together. This helps us rest and recharge as a team, and prioritize the mental health and well-being of our employees.

Kevelfest: Our annual corporate retreat! The entire Kevel team gets together once a year for a four - day in - person event filled with collaboration, team building, celebration and fun!

Home Office Stipend: You’ll receive a new windows or mac machine (your choice) + a $500 home office allowance to purchase what you need to set up your work space properly!

Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.

Free press benefits: Kevel believes all employees should have access to legitimate news sources. You’ll receive a $300 annual allowance to subscribe to the news source of your choice.

You’ll work with an award winning team! We’ve won numerous Best Places to Work Awards for several years and counting! We’ve also won many awards for our Innovation, Business Intelligence, and our best-in-class products (Software of the Year, Cloud Company of the Year, Best Ad Tech and API Innovator).

Full transparency. We embrace transparency and encourage you to read more about what we value through our Company Constitution and Employee Bill of Rights, our About Kevel page, and Careers Page.